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All42,273Opened781Unresolved5,627Resolved13,372Rejected22,493
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Our verdict Unjustified complaint

MadSlots Casino - Player's winnings were confiscated, account was closed.

Closed Submitted: 26 Dec 2023
Disputed amount: £250
Safety Index 7.7 Above average
Our verdict Player stopped responding

Betandplay Casino - Player is unable to unsubscribe from casino's marketing emails.

Closed Submitted: 26 Dec 2023
Disputed amount: ??
Safety Index 6.8 Above average
Our verdict Case closed

Solisbet Casino - Player's self-exclusion request ignored.

Resolved Submitted: 26 Dec 2023
Disputed amount: €4,802
Safety Index 5.2 Below average
Our verdict Player stopped responding

Dreams Casino - Player’s withdrawal has been delayed.

Closed Submitted: 26 Dec 2023
Disputed amount: $1,972
Safety Index 6.6 Above average
Our verdict Player stopped responding

MyStake Casino - Player’s account improperly reopened by the casino.

Closed Submitted: 26 Dec 2023
Disputed amount: 13,000 kr
Safety Index 9.7 Very high
Our verdict Player stopped responding

iWild Casino - Player's withdrawal is blocked due to ongoing verification.

Closed Submitted: 26 Dec 2023
Disputed amount: €600
Safety Index 9.8 Very high
Our verdict Player stopped responding

Qbet Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 26 Dec 2023
Disputed amount: 40,000 INR
Safety Index 6.6 Above average
Our verdict Case closed

GoSpin Casino - Player seeks refund due to self-exclusion at sister casinos.

Resolved Submitted: 26 Dec 2023
Disputed amount: C$600
Safety Index 3.9 Low
Our verdict Unjustified complaint

Casino-X - Player’s winnings have been confiscated.

Closed Submitted: 26 Dec 2023
Disputed amount: 20,000 USD₮
Safety Index 3.5 Low
Our verdict Player stopped responding

Verde Casino - Player’s withdrawal has been delayed.

Closed Submitted: 26 Dec 2023
Disputed amount: 5,000 zł
Safety Index 9.4 Very high
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