HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,014Opened947Unresolved5,050Resolved12,298Rejected20,719
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Playzilla Casino - Player claims that payment has been delayed.

Resolved Submitted: 04 Sep 2023
Disputed amount: €2,700
Safety Index:Very high
Our verdict No reaction policy

Four Crowns Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 04 Sep 2023
Black points: 56
Disputed amount: €410
Safety Index:Very low
Our verdict Player stopped responding

Ardente Casino - Player's withdrawal delayed by verification issues.

Closed Submitted: 04 Sep 2023
Disputed amount: €1,900
Safety Index:Below average
Our verdict Player stopped responding

7BitCasino - Player's winnings is confiscated due to bonus limit exceeded.

Closed Submitted: 04 Sep 2023
Disputed amount: C$10,938
Safety Index:Very high
Our verdict No reaction policy

GoldenLion.bet Casino - Player's self-exclusion request has been ignored.

Unresolved Submitted: 04 Sep 2023
Black points: 188
Disputed amount: £1,000
Safety Index:Very low
Our verdict Unjustified complaint

Nine Casino - Player's requests a refund of her deposits.

Closed Submitted: 04 Sep 2023
Disputed amount: £754
Safety Index:High
Our verdict Case closed

EmirBet Casino - Player experiencing delayed withdrawal at Emirbet Casino.

Resolved Submitted: 04 Sep 2023
Disputed amount: €4,000
Safety Index:Low
Our verdict Case closed

BluVegas Casino - Player's winnings confiscated due to alleged bonus terms violation.

Resolved Submitted: 04 Sep 2023
Disputed amount: €1,943
Safety Index:Low
Our verdict No reaction

MoreSpin Casino - Player's withdrawal is delayed.

Unresolved Submitted: 04 Sep 2023
Black points: 904
Disputed amount: €2,169
Safety Index:Very low
Our verdict Unjustified complaint

1win Casino - Player's account has been blocked.

Closed Submitted: 04 Sep 2023
Disputed amount: 56,000 INR
Safety Index:High
Show more complaints (+10)
Showing 26,101 - 26,110 of 39,014 complaints
1...2,610 2,611 2,612...3,902
Go to pageof 3,902 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.