The 3rd party operators featured on this page are featured on a non-commercial basis with no commission arrangements in place. 21+. Gambling Problem? Call 1-800-GAMBLER.

HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All25,736Opened897Unresolved3,300Resolved7,406Rejected14,133
Active filters: Casino:
Clear all filters
Resolved Our verdict

Case closed

Disputed amount: €350

Slot10 Casino - Player’s struggling to receive her winnings.

Slot10 Casino
 Submitted: 23 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €40

Gambola Casino - Player has tried to redeem bonus unsuccessfully.

Gambola Casino
 Submitted: 23 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €70

Hyperino Casino - Player’s struggling to verify his account.

Hyperino Casino
 Submitted: 23 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €942

Slotman Casino - Player’s struggling to complete KYC verification.

Slotman Casino
 Submitted: 23 Apr 2020
Closed Our verdict

Player stopped responding

Disputed amount: €1,003

Thebes Casino - Player’s bonus winnings have been capped.

Thebes Casino
 Submitted: 23 Apr 2020
Closed Our verdict

Player stopped responding

Disputed amount: ??

Lapalingo Casino - Player has been struggling to active her bonuses.

Lapalingo Casino
 Submitted: 23 Apr 2020
Closed Our verdict

Unjustified complaint

Disputed amount: €3,000

Casinochan - Player’s request to block his account hasn’t been honored.

Casinochan
 Submitted: 23 Apr 2020
Closed Our verdict

Player stopped responding

Disputed amount: €175

4 Crowns Casino - Player has requested her deposit to be refunded.

4 Crowns Casino
 Submitted: 22 Apr 2020
Resolved Our verdict

Case closed

Disputed amount: €1,600

Winorama Casino - Player’s struggling to receive his winnings.

Winorama Casino
 Submitted: 22 Apr 2020
Unresolved Our verdict

No reaction

Black points: 76
Disputed amount: A$400

Kaulana Casino - Player’s criticizing verification process.

Kaulana Casino
 Submitted: 22 Apr 2020
Show more complaints (+10)
Showing 25,041 - 25,050 of 25,736 complaints
1...2,504 2,505 2,506...2,574
Go to pageof 2,574 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news