HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,140Opened832Unresolved5,419Resolved12,986Rejected21,903
Active filters: Casino:
Clear all filters
Sort
Our verdict Unjustified complaint

Stoiximan Casino - Player’s account is suspended and waiting for data deletion.

Closed Submitted: 24 Mar 2024
Disputed amount: €460
Safety Index 9.8 Very high
Our verdict Unjustified complaint

Celsius Casino - Player's account suspended, accused of bonus abuse.

Closed Submitted: 24 Mar 2024
Disputed amount: €2,404
Safety Index 2.5 Very low
Our verdict Player stopped responding

Dbosses Casino - Player's winnings confiscated over terms dispute.

Closed Submitted: 24 Mar 2024
Disputed amount: €977
Safety Index 9.0 Very high
Our verdict Unjustified complaint

Casinoly Casino - Player's withdrawal delayed by the online casino.

Closed Submitted: 24 Mar 2024
Disputed amount: 9,144 INR
Safety Index 8.7 High
Our verdict Player stopped responding

Powbet Casino - Withdrawal of player's winnings has been delayed.

Closed Submitted: 24 Mar 2024
Disputed amount: €500
Safety Index 8.7 High
Our verdict Player stopped responding

Lalabet Casino - Player is seeking a refund due to lack of casino license.

Closed Submitted: 24 Mar 2024
Disputed amount: €1,500
Safety Index 2.3 Very low
Our verdict Player stopped responding

Yabby Casino - Player's withdrawal voided due to restricted game play.

Closed Submitted: 24 Mar 2024
Disputed amount: $50
Safety Index 8.2 High
Our verdict Case closed

Cwinz Casino - Player’s deposit is not reflecting in account.

Resolved Submitted: 24 Mar 2024
Disputed amount: 10,000 INR
Safety Index 7.3 Above average
Our verdict Player stopped responding

Sportuna Casino - Player's bets were restricted and withdrawal delayed.

Closed Submitted: 23 Mar 2024
Disputed amount: €1,500
Safety Index 8.1 High
Our verdict Other

Galactic Wins Casino - Player experiences issues with game accessibility at the casino.

Closed Submitted: 23 Mar 2024
Disputed amount: 1 R$
Safety Index 6.4 Below average
Show more complaints (+10)
Showing 24,341 - 24,350 of 41,140 complaints
1...2,434 2,435 2,436...4,114
Go to pageof 4,114 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
Fury of Anubis_Push notification
Share your wins on Pragmatic Play slots, get another chance for winning with Casino Guru!