HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,300Opened948Unresolved5,109Resolved12,366Rejected20,877
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from casino

Scooby Bet Casino - Player complains about rude customer service and missing bonus.

Unresolved Submitted: 08 Jan 2024
Black points: 250
Disputed amount: 600 R$
Safety Index 6.7 Above average
Our verdict Case closed

Smokace Casino - Player's account was blocked after a major win.

Resolved Submitted: 08 Jan 2024
Disputed amount: €3,000
Safety Index 9.4 Very high
Our verdict Unjustified complaint

MyStake Casino - Player complains about lack of responsible gambling tools.

Closed Submitted: 08 Jan 2024
Disputed amount: £3,000
Safety Index 9.6 Very high
Our verdict Unjustified complaint

0x.bet Casino - Player faces irresponsible gambling practices at a casino.

Closed Submitted: 08 Jan 2024
Disputed amount: €48,019
Safety Index 7.5 Above average
Our verdict Case closed

B7 Casino - Player experiencing lengthy withdrawal delay.

Resolved Submitted: 08 Jan 2024
Disputed amount: 5,000 zł
Safety Index 9.0 Very high
Our verdict Player stopped responding

Hollywoodbets Casino ZA - Player experiences game malfunctions.

Closed Submitted: 08 Jan 2024
Disputed amount: R500
Safety Index 6.5 Above average
Our verdict No reaction policy

K8 Casino - Player experiences game malfunction and lack of credits.

Unresolved Submitted: 08 Jan 2024
Black points: 52
Disputed amount: ¥30,000
Safety Index 6.4 Below average
Our verdict No reaction policy

Magic Win Casino - Player's withdrawal is delayed.

Unresolved Submitted: 08 Jan 2024
Black points: 113
Disputed amount: £350
Safety Index 0.6 Very low
Our verdict No reaction

B7 Casino - Player's withdrawal has been delayed.

Unresolved Submitted: 08 Jan 2024
Black points: 403
Disputed amount: €1,400
Safety Index 9.0 Very high
Our verdict Player stopped responding

Cusco Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 08 Jan 2024
Disputed amount: €90
Safety Index 4.2 Low
Show more complaints (+10)
Showing 24,141 - 24,150 of 39,300 complaints
1...2,414 2,415 2,416...3,930
Go to pageof 3,930 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.