HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,405Opened795Unresolved5,654Resolved13,397Rejected22,559
Active filters: Casino:
Clear all filters
Sort
Our verdict Player stopped responding

Rabbit Win Casino - Player’s winnings haven’t been received yet.

Closed Submitted: 23 Jun 2024
Disputed amount: €10,515
Safety Index 5.1 Below average
Our verdict Case closed

Jackpoty Casino - Player’s withdrawal has been delayed for two weeks.

Resolved Submitted: 23 Jun 2024
Disputed amount: €1,000
Safety Index 8.2 High
Our verdict No reaction policy

Neonix Casino - Player requests refund due to self-exclusion breach.

Unresolved Submitted: 23 Jun 2024
Black points: 40
Disputed amount: ??
Safety Index 4.0 Low
Our verdict Case closed

RTbet Casino - Player’s account closed after deposit.

Resolved Submitted: 23 Jun 2024
Disputed amount: €20
Safety Index 8.9 High
Our verdict Case closed

Betzard Casino - Player’s withdrawal delayed due to duplicate account claim.

Resolved Submitted: 23 Jun 2024
Disputed amount: €19.5
Safety Index 4.7 Low
Our verdict No reaction policy

SlotMonster Casino - Player’s funds are confiscated.

Unresolved Submitted: 23 Jun 2024
Black points: 212
Disputed amount: €1,380
Safety Index 3.0 Very low
Our verdict No reaction

Infiniwin Casino - Player’s account has been blocked, withdrawal delayed.

Unresolved Submitted: 23 Jun 2024
Black points: 521
Disputed amount: 5,000 RM
Safety Index 1.3 Very low
Our verdict Other

Shuffle Casino - Player's account suspended over alleged multiple accounts.

Closed Submitted: 23 Jun 2024
Disputed amount: $600
Safety Index 4.8 Low
Our verdict Player stopped responding

Nine Casino - Player’s withdrawal delayed due to verification issue.

Closed Submitted: 23 Jun 2024
Disputed amount: €450
Safety Index 8.8 High
Our verdict Case closed

Wazbee Casino - Player’s account closed with 5,268 euros.

Resolved Submitted: 23 Jun 2024
Disputed amount: €4,477.92
Safety Index 8.7 High
Show more complaints (+10)
Showing 23,541 - 23,550 of 42,405 complaints
1...2,354 2,355 2,356...4,241
Go to pageof 4,241 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.