HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,655Opened899Unresolved5,284Resolved12,774Rejected21,698
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

1win Casino - Player claims that payment has been delayed.

Resolved Submitted: 19 May 2024
Disputed amount: 170 USDC
Safety Index 8.3 High
Our verdict Case closed

Paradise Play Casino - Player is unable to access his account.

Resolved Submitted: 19 May 2024
Disputed amount: €5,000
Safety Index 4.6 Low
Our verdict Player stopped responding

CampoBet Casino SE - Player is struggling with repeated verification requests from a casino.

Closed Submitted: 19 May 2024
Disputed amount: 1,400 kr
Safety Index 8.3 High
Our verdict Player stopped responding

Lucky Wins Casino - Player accuses casino of fraud and withholding bonuses.

Closed Submitted: 19 May 2024
Disputed amount: €1,000
Safety Index 0.5 Very low
Our verdict Player stopped responding

Posido Casino - Player is experiencing delayed payouts and poor customer service.

Closed Submitted: 19 May 2024
Disputed amount: €300
Safety Index 8.0 High
Our verdict Unjustified complaint

Dolly Casino - Player's canceled withdrawal was unknowingly used in betting.

Closed Submitted: 19 May 2024
Disputed amount: €500
Safety Index 4.2 Low
Our verdict Player stopped responding

RocknReels Casino - Player's withdrawal is delayed.

Closed Submitted: 19 May 2024
Disputed amount: A$250
Safety Index 5.6 Below average
Our verdict Player stopped responding

Brango Casino - Player's withdrawal is delayed due to account verification.

Closed Submitted: 19 May 2024
Disputed amount: $50
Safety Index 8.2 High
Our verdict Player stopped responding

Galactic Wins Casino - Player's winnings are confiscated.

Closed Submitted: 18 May 2024
Disputed amount: Mex$5,500
Safety Index 6.4 Below average
Our verdict Case closed

Minesbet Casino - Player's account was blocked.

Resolved Submitted: 18 May 2024
Disputed amount: 20 R$
Safety Index 5.3 Below average
Show more complaints (+10)
Showing 22,311 - 22,320 of 40,655 complaints
1...2,231 2,232 2,233...4,066
Go to pageof 4,066 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.