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All37,424Opened1,050Unresolved4,770Resolved11,719Rejected19,885
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Our verdict Unjustified complaint

1win Casino - Player's account was locked after attempted withdrawal.

Closed Submitted: 01 Feb 2024
Disputed amount: $20,900 ARS
Safety Index:High
Our verdict Other

1win Casino - Player can't update email on account.

Closed Submitted: 01 Feb 2024
Disputed amount: 125 INR
Safety Index:High
Our verdict Player stopped responding

1win Casino - Player unable to verify email for withdrawal.

Closed Submitted: 31 Jan 2024
Disputed amount: $20,000 ARS
Safety Index:High
Our verdict No reaction

Planetwin365 Casino IT - Player’s account has been suspended.

Unresolved Submitted: 31 Jan 2024
Black points: 459
Disputed amount: €1,700
Safety Index:Very high
Our verdict Player stopped responding

Galaxy Spins Casino - Player’s winnings are tied to sudden wagering requirements.

Closed Submitted: 31 Jan 2024
Disputed amount: R1,000
Safety Index:Very low
Our verdict Player stopped responding

Vbet Casino AM - Player calls for deposit refund due to gambling problems.

Closed Submitted: 31 Jan 2024
Disputed amount: 1,000,000 AMD
Safety Index:Above average
Our verdict Other

VivatBet Casino - Player requests a refund due to unsatisfactory customer support.

Closed Submitted: 31 Jan 2024
Disputed amount: 1,000,000 AMD
Safety Index:Above average
Our verdict Player stopped responding

Celebrino Casino - Player faces issues with withdrawal due to name change.

Closed Submitted: 31 Jan 2024
Disputed amount: €280
Safety Index:Very high
Our verdict Player stopped responding

Jokabet Casino - Player believes that their withdrawal has been delayed.

Closed Submitted: 31 Jan 2024
Disputed amount: £200
Safety Index:High
Our verdict Case closed

Polestar Casino - Player’s payout has been continuously delayed.

Resolved Submitted: 31 Jan 2024
Disputed amount: €700
Safety Index:High
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