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All42,531Opened850Unresolved5,668Resolved13,421Rejected22,592
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Our verdict Unjustified complaint

Dream.Bet Casino - Player’s request for account closure is ignored.

Closed Submitted: 01 Nov 2024
Disputed amount: €870
Safety Index 3.8 Low
Our verdict Other

Empire.io Casino - Player's withdrawal request is delayed without response.

Closed Submitted: 31 Oct 2024
Disputed amount: $48
Safety Index 8.0 High
Our verdict Player stopped responding

Playfina Casino - Player’s account has been closed without reason.

Closed Submitted: 31 Oct 2024
Disputed amount: €1,000
Safety Index 8.2 High
Our verdict No reaction policy

GoldenLion.bet Casino - Player's withdrawal is delayed.

Unresolved Submitted: 31 Oct 2024
Black points: 1,664
Disputed amount: £16,000
Safety Index 0.4 Very low
Our verdict No reaction policy

Gorilla Wins Casino - Player’s withdrawal is delayed and account issues reported.

Unresolved Submitted: 31 Oct 2024
Black points: 730
Disputed amount: £4,928
Safety Index 1.1 Very low
Our verdict Unjustified complaint

TikiTaka Casino - Player’s account remains open despite self-exclusion request.

Closed Submitted: 31 Oct 2024
Disputed amount: £750
Safety Index 6.9 Above average
Our verdict No reaction

Snabbare Casino - Player's withdrawal has been delayed for six months.

Unresolved Submitted: 31 Oct 2024
Black points: 134
Disputed amount: 9,106 kr
Safety Index 9.1 Very high
Our verdict Case closed

Casino Barcelona - Player's withdrawal is delayed due to account verification.

Resolved Submitted: 31 Oct 2024
Disputed amount: €18,033
Safety Index 9.8 Very high
Our verdict Case closed

OpenBet Casino - Player's withdrawal has been delayed.

Resolved Submitted: 31 Oct 2024
Disputed amount: €600
Safety Index 6.4 Below average
Our verdict Case closed

iWild Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 31 Oct 2024
Disputed amount: €240
Safety Index 9.8 Very high
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