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In this review of Empire.io Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Empire.io Casino scored a High Safety Index of 8.0, which is why it could be considered a favorable option for most players in terms of fairness and safety. Take a look at our full Empire.io Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
Is Empire.io Casino fair and safe? Safety Index explained
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Empire.io Casino review, we carefully went through and inspected the Terms and Conditions of Empire.io Casino. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.
According to our approximate calculation or collected information, Empire.io Casino is a small to average-sized online casino. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
Based on our findings, no important casino blacklists feature Empire.io Casino. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
Taking into account all factors in our review, Empire.io Casino has scored a Safety Index of 8.0, representing a High value. For most players seeking an online casino that prioritizes fairness in the online gambling experience they offer, this casino is a recommendable choice.
Terms and Conditions of Empire.io Casino
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Empire.io Casino during our review.
Player complaints regarding Empire.io Casino
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
User feedback and reviews of Empire.io Casino
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Nevertheless, this casino does not have a User feedback score yet. We have received 10 player reviews of Empire.io Casino so far, and the score is only determined after a casino has accumulated at least 15 reviews. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Licenses and company information
Empire.io Casino is owned by Echo Entertainment N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
Empire.io Casino is licensed by Anjouan Gaming in Comoros.
Payment options, withdrawal limits and win limits
Empire.io Casino supports 15 deposit methods. This includes: VISA, Mastercard, Bitcoin (BTC), Bank transfer, ApplePay, Tron (TRX), Litecoin (LTC), Tether (USDT), Ethereum (ETH), Google Pay, Revolut, Dogecoin (DOGE), Ripple (XRP), Binance Coin (BNB), Binance USD (BUSD).
Many online casinos have clear limits on how much players can win or withdraw. In many situations, these are high enough to not affect most players, but some casinos impose win or withdrawal limitations that can be fairly restrictive. Hence, we look at such limitations every time we review a casino. All information about the casino's win and withdrawal limit is displayed in the table.
Withdrawal limits
Win limits
Unlimited
No win limit
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Customer support and language options
Our expert casino reviews are built on variety of data we collect about each casino, including information about supported languages and customer support. The options available at Empire.io Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
Japanese
24/7
German
Korean
French
Vietnamese
Chinese
Thai
To test the helpfulness of customer support of this casino, we have contacted the casino's representatives and considered their responses. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Empire.io Casino, your account, withdrawals, or anything else. According to our tests and collected information, Empire.io Casino has a good customer support.
Empire.io Casino casino games and slots
Players can enjoy these types of casino games at Empire.io Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 59 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, Booming Games, Relax Gaming, Smartsoft Gaming, Fantasma Games, Turbo Games, Platipus, Win Fast, Aviatrix, Spribe, All For One Studios (ALL41), OneTouch, Darwin gaming, TrueLab Games, Foxium, SlotMill, Onlyplay, Triple Edge Studios, Amusnet (EGT), PGsoft (Pocket Games Soft), Gameburger Studios, VoltEnt, Ela Games, Neon Valley Studios, OctoPlay, Marbles, Skywind Group, Caleta Gaming, AvatarUX, Peter & Sons, Live88, 3 Oaks Gaming, Kalamba Games, Shady Lady, Apparat Gaming, Games Global, Just For The Win, Rogue Gaming, Stormcraft Studios, Betsy Games, Hacksaw Gaming, Ruby Play, Bitblox, Asia Gaming.
Empire.io Casino bonuses and promo codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 5 bonuses from Empire.io Casino, which are listed in the 'Bonuses' section of this review.
Note: Take a look at our designated Empire.io Casino bonuses page for more details about this casino's bonus offers.
Browse all bonuses offered by Empire.io Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
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User reviews of Empire.io Casino
This is a place to share experience with Empire.io Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Beware of Empire.io – Irresponsible player protection
I had my Empire.io account closed on April 15, 2025. However, it was simply reopened on July 10, 2025, without any further inquiry or review, even though permanent self-exclusion was a reasonable option. This practice is irresponsible, especially for at-risk players. Refunds? None – they simply cite the terms and conditions. Any communication from support? Barely any. Player protection is a different story. I don't consider this a reputable provider.
Vorsicht bei Empire.io – Verantwortungslos beim Spielerschutz
Ich hatte mein Konto bei Empire.io am 15.04.2025 schließen lassen. Dennoch wurde es am 10.07.2025 ohne Rückfrage oder Prüfung einfach wieder geöffnet, obwohl ein dauerhafter Selbstausschluss nahelag. Diese Praxis ist verantwortungslos, besonders für gefährdete Spieler. Rückerstattung? Fehlanzeige – man beruft sich nur auf AGBs. Kommunikation seitens des Supports? Kaum vorhanden. Spielerschutz sieht anders aus. Für mich kein seriöser Anbieter.
If you win, quick payout
Wenn Mann mal gewinnt, schnelle Auszahlung
No real help if the case does not clearly speak against the casino
Keine echte Hilfe, wenn der Fall nicht eindeutig gegen das Casino sprichT
Very strict in the distinction between account closure and self-exclusion
Sehr streng bei der Abgrenzung zwischen Kontoschließung und Selbstausschluss
For players with real gambling addiction problems, there is often no effective support unless emphasized in the application
Für Spieler mit echten Spielsuchtproblemen oft keine effektive Unterstützung, wenn nicht im Antrag betont
I signed up for playing and I could not even passed ID verification, when I tried to contact support they are ignoring me and giving no explanation why my account was blocked.
I had registered there in good faith at the reception of another user. The whole website is very confusing, not all games are available from one game provider.
I made several deposits totaling €700 and only had bad spins and didn't even get over my deposit. It doesn't matter whether it was Playngo, EGT, gamzix, 3oaks etc. I went through 500 spins without a bonus round and that doesn't really speak for itself.
There was cashback based on the points, but that wasn't great either. When I asked in the support chat whether I could get a bonus (I mean, €700 isn't a small amount), I was told that they didn't have a bonus available for me at the moment. Which I honestly find cheeky considering the amount.
I then decided to close the account, which cannot be done via chat, only via email. Then I sent an email and now they wanted to know the reason. I wrote that I was not at all satisfied with the customer service and the RTP values. Then another email came saying that they had to analyze my request to close the account. Sorry, what is there to analyze? The account is to be closed and that is absolutely not in line with the guidelines in the gambling industry.
In addition, you can buy cryptocurrency there, but for a purchase of €50, you are charged €6.75 in fees. That is obviously very high. So all in all, I was unfortunately tempted by a different reception and I have to say that I regret it. I can only advise everyone not to play there.
Ich hatte guten Glauben mich ein Rezeption von einem anderen User dort angemeldet. Die ganze Website ist sehr unübersichtlich, es gibt nicht alle Spiele von einem Spiele von einem Spielanbieter.
Ich hatte mehrere Einzahlungen getätigt Gesamtsumme 700 € und hatte wirklich nur schlechtes Spins und bin nicht einmal über meine Einzahlung gekommen. Egal, ob Playngo, EGT, gamzix, 3oaks etc. Ich habe zum Teil 500 Spins durchlaufen ohne eine Bonusrunde und das spricht nicht wirklich für sich.
Cashback gab’s zwar anhand der Punkte, aber auch der war nicht doll. Auf meine Frage im Support Chat, ob ich einen Bonus erhalten könnte (ich mein 700 € sind nicht wenig) kam, dass sie gerade keinen Bonus zur Verfügung hätten für mich. Was ich ehrlich gesagt frech finde bei der Summe.
Ich habe mich dann entschlossen, das Konto zuschliessen, das geht nicht per Chat, sondern nur per E-Mail. Dann habe ich eine E-Mail gesendet und jetzt wollten sie auch noch den Grund wissen. Ich habe geschrieben, dass ich mit dem Kundendienst und den RTP Werten überhaupt nicht zufrieden bin. Dann kam noch eine E-Mail, dass sie meine Bitte mit der Konto Schliessung analysieren müssten. Entschuldigung, was gibt’s denn da zu analysieren? Das Konto soll geschlossen werden und das entspricht absolut nicht den Richtlinien in der Glücksspielbranche.
Zudem kommt noch hinzu, dass man dort Kryptowährung kaufen kann allerdings bei einem Einkauf von 50 € werden 6.75 € an Gebühren berechnet. Das ist natürlich schon sehr fett. Also alles in allem habe ich mich leider verleiten lassen aufgrund einer anderen Rezeption und muss sagen, dass ich es bereue. Ich kann nur jedem davon abraten dort zu spielen.
Nothing
Nichts
Confusing website
Unübersichtlich dieWebseite
RTP is really bad no matter which game provider
RTP ist ganz mies egal bei welchem SpielAnbieter
Not all games available from one game provider
Nicht alle Spiele verfügbar von einem Spielanbieter
I was VERY skeptical because there was no review of this new casino either here or on AskG. But since the site seemed to me like they wanted to be around for a long time, the license wasn't fake and there was a fair 150% partner bonus offer, I took the plunge and deposited 20 USDT. After 2 hours it was successfully implemented and the almost 300 USDt were in the wallet 5 minutes (!) after applying, without KYC :) Perfect!
Ich war SEHR skeptisch aufgrund das es weder hier noch auf AskG eine Bewertung zu diesem neuen Casino gab. Da mir die Seite aber so wirkte als das sie länger existieren möchten, die Lizenz nicht gefälscht ist und ein faires 150% Partnerbonusangebot existierte, habe ich mich getraut und 20 USDT einbezahlt. Nach 2 Stunden erfolgreich umgesetzt und die knapp 300 USDt waren 5 Minuten (!) nach Beantragung im Wallet, ohne KYC :) Perfekt!
I have many accounts in diiferent online casinos, I played with most online casinos, the most positive in empire io is its large prizes for its daily tournaments which I won many of them on daily basis, The drawback is that it doesn't support Belatra game provider which I play its games frequently Also their deposit time for cryptos is so fast that before the deposit transaction is confirmed it shows in your balance that i never experienced with other online casinos Their withdrawal is fast never delayed almost not more than 3 minutes 😊 If empire io make some alteration in its design that will be terrific and make it on top of its competators.
Fast withdrawals
Huge prizes on weekly tournaments
Design is old without sunny colours
Limited payment options for available cryptos
Not all game providers supported including Belatra
What to say about this casino. May be few question with design. May be few question with providers and slots. BUT, i made deposit 700 usdt, won 2900 with first welcome bonus. And received winnings without any KYC within 2 minutes. In 2024 when casino cheat with kyc asking 50 photos (gamblers know about what i say here). This is fair casino.
one of the best from all casinos
nothing
cryptodjv
Unregistered user
• 2 years ago
There is no doubt that Empire.io is worth checking out. This is a really cool crypto casino that offers thousands of games and very fast withdrawals. I opted-in the "Casino Boost" with the Xmas campaign, it's very original and I could get 10% extra of my winning spins!
The only plus in this casino is the cryptocurrency. The bonuses are bad, I wish there were more offers, and also the design of the site looks very cheap. Is this really a new modern casino?
I didn't like playing on this site, personally, the design of the site itself repels me from the first minutes, the choice of games is not as large as in other casinos
Safety Index explained
Safety Index of Empire.io Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Empire.io Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:High8.0/10
Small to medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
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