HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,845Opened904Unresolved5,314Resolved12,829Rejected21,798
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

4raBet Casino - Player’s deposit has not been credited.

Closed Submitted: 26 Jul 2024
Disputed amount: 300 INR
Safety Index 8.1 High
Our verdict Unjustified complaint

Nine Casino - Player's account has been closed and her winnings have been confiscated.

Closed Submitted: 25 Jul 2024
Disputed amount: €394
Safety Index 8.8 High
Our verdict Case closed

ZotaBet Casino - Player’s withdrawals are delayed.

Resolved Submitted: 25 Jul 2024
Disputed amount: €198
Safety Index 7.9 Above average
Our verdict Player stopped responding

Bruce Bet Casino - Player's withdrawal is delayed due to repeated verification issues.

Closed Submitted: 25 Jul 2024
Disputed amount: €500
Safety Index 4.0 Low
Our verdict Other

Monro Casino - Player’s account has been closed due to alleged rule violation.

Closed Submitted: 25 Jul 2024
Disputed amount: €30,000
Safety Index 7.1 Above average
Our verdict Case closed

Verde Casino - Player’s verification has been delayed.

Resolved Submitted: 25 Jul 2024
Disputed amount: €10
Safety Index 9.4 Very high
Our verdict No reaction policy

LiliBet Casino JP - Player’s winnings confiscated, and account closed.

Unresolved Submitted: 25 Jul 2024
Black points: 499
Disputed amount: 10,000 USD₮
Safety Index 8.0 High
Our verdict Unjustified complaint

1win Casino - Player's account has been blocked.

Closed Submitted: 25 Jul 2024
Disputed amount: 40,000 INR
Safety Index 8.3 High
Our verdict Case closed

DreamWins Casino - Player's crypto withdrawal delayed.

Resolved Submitted: 25 Jul 2024
Disputed amount: €100
Safety Index 5.5 Below average
Our verdict Player stopped responding

Smokace Casino - Player’s cool-off requests ignored; demands refund of losses.

Closed Submitted: 25 Jul 2024
Disputed amount: €5,000
Safety Index 9.4 Very high
Show more complaints (+10)
Showing 21,021 - 21,030 of 40,845 complaints
1...2,102 2,103 2,104...4,085
Go to pageof 4,085 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.