HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All40,904Opened917Unresolved5,323Resolved12,843Rejected21,821
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

CazWin Casino - Player’s self-exclusion and account closure request have been ignored.

Resolved Submitted: 05 Aug 2024
Disputed amount: €40
Safety Index 7.3 Fresh casino
Our verdict Case closed

iWild Casino - Player's request to close account has been ignored.

Resolved Submitted: 05 Aug 2024
Disputed amount: ??
Safety Index 9.8 Very high
Our verdict Player stopped responding

Sushi Casino - Player’s withdrawal has been delayed due to verification.

Closed Submitted: 05 Aug 2024
Disputed amount: €120
Safety Index 8.5 High
Our verdict Case closed

Suprabets Casino - Player's account is inaccessible and there has been no response from support.

Resolved Submitted: 05 Aug 2024
Disputed amount: C$25
Safety Index 4.6 Low
Our verdict Case closed

Verde Casino - Player’s account has been closed due to incomplete profile information.

Resolved Submitted: 05 Aug 2024
Disputed amount: €250
Safety Index 9.4 Very high
Our verdict Unjustified complaint

1win Casino - Player’s withdrawal request has been delayed.

Closed Submitted: 05 Aug 2024
Disputed amount: 20,000 INR
Safety Index 8.3 High
Our verdict Player stopped responding

Revolution Casino - Player’s account has been closed.

Closed Submitted: 05 Aug 2024
Disputed amount: €60
Safety Index 7.9 Above average
Our verdict Case closed

V.Vegas Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 05 Aug 2024
Disputed amount: €8,439
Safety Index 9.8 Very high
Our verdict Case closed

WinDetta Casino - Player’s withdrawal denied due to wagering issue.

Resolved Submitted: 05 Aug 2024
Disputed amount: €656
Safety Index 9.0 Very high
Our verdict Case closed

Spades Queen Casino - Player’s withdrawal has been delayed.

Resolved Submitted: 05 Aug 2024
Disputed amount: €2,200
Safety Index 7.0 Above average
Show more complaints (+10)
Showing 20,861 - 20,870 of 40,904 complaints
1...2,086 2,087 2,088...4,091
Go to pageof 4,091 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.