HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All42,463Opened868Unresolved5,669Resolved13,418Rejected22,508
Active filters: Casino:
Clear all filters
Sort
Our verdict Other

Beteum Casino - Player's winnings were confiscated due to bonus eligibility issues.

Closed Submitted: 16 Dec 2024
Disputed amount: €407
Safety Index 7.4 Above average
Our verdict No reaction policy

BetFoxx Casino - Player's winnings are delayed and ignored.

Unresolved Submitted: 16 Dec 2024
Black points: 62
Disputed amount: £400
Safety Index 0.7 Very low
Our verdict Case closed

Chipz Casino - Player's withdrawal is delayed.

Resolved Submitted: 16 Dec 2024
Disputed amount: €150
Safety Index 9.8 Very high
Our verdict Player stopped responding

SlottoJAM Casino - Player reports a scam and blocked withdrawal.

Closed Submitted: 16 Dec 2024
Disputed amount: €120
Safety Index 3.0 Very low
Our verdict Case closed

Kingmaker Casino - Player’s account has been closed after withdrawal requests.

Resolved Submitted: 16 Dec 2024
Disputed amount: €1,500
Safety Index 1.1 Very low
Our verdict Justified complaint

WagonBet Casino - Player's funds are confiscated by closed casino.

Unresolved Submitted: 16 Dec 2024
Black points: 300
Disputed amount: €75
Safety Index 5.9 Below average
Our verdict Player stopped responding

NovaJackpot Casino - Player's bonus has been delayed.

Closed Submitted: 16 Dec 2024
Disputed amount: 105 zł
Safety Index 8.3 High
Our verdict Other

SportoSpin Casino - Player’s account should be closed for responsible gambling.

Closed Submitted: 16 Dec 2024
Disputed amount: €7,259
Safety Index 4.9 Low
Our verdict Other

CrownPlay Casino - Player's withdrawal is delayed.

Closed Submitted: 16 Dec 2024
Disputed amount: €300
Safety Index 6.9 Above average
Our verdict Case closed

Parimatch Casino IN - Player’s deposits are being denied by the casino.

Resolved Submitted: 16 Dec 2024
Disputed amount: 1,500 INR
Safety Index 5.8 Below average
Show more complaints (+10)
Showing 20,081 - 20,090 of 42,463 complaints
1...2,008 2,009 2,010...4,247
Go to pageof 4,247 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.