HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,361Opened967Unresolved5,117Resolved12,379Rejected20,898
Active filters: Casino:
Clear all filters
Sort
Our verdict Insufficient evidence from player

RoboCat Casino - Player’s account closure request is ignored.

Closed Submitted: 17 Mar 2025
Disputed amount: €1,210
Safety Index 6.4 Below average
Our verdict No reaction policy

Savanna Wins Casino - Player’s withdrawal has been delayed.

Unresolved Submitted: 17 Mar 2025
Black points: 45
Disputed amount: €300
Safety Index 1.2 Very low
Our verdict No reaction policy

Paston Casino - Player’s withdrawal is delayed due to verification issue.

Unresolved Submitted: 17 Mar 2025
Black points: 176
Disputed amount: €1,500
Safety Index 6.4 Below average
Our verdict Player stopped responding

Ocean Spin Casino - Player's withdrawal is delayed.

Closed Submitted: 17 Mar 2025
Disputed amount: €200
Safety Index 3.2 Very low
Our verdict Other

Parimatch Casino IN - Player's account is closed and funds are blocked.

Closed Submitted: 17 Mar 2025
Disputed amount: 74,000 INR
Safety Index 5.8 Below average
Our verdict Unjustified complaint

Justbit Casino - Player’s account is blocked, and funds are confiscated.

Closed Submitted: 17 Mar 2025
Disputed amount: $667
Safety Index 4.9 Low
Our verdict Player stopped responding

SlotaCasino - Player’s account has been closed.

Closed Submitted: 17 Mar 2025
Disputed amount: €1,650
Safety Index 8.5 High
Our verdict Case closed

Dbosses Casino - Player’s winnings have been confiscated.

Resolved Submitted: 16 Mar 2025
Disputed amount: €1,800
Safety Index 9.0 Very high
Our verdict Unjustified complaint

Nummus Casino - Player's winnings have been confiscated.

Closed Submitted: 16 Mar 2025
Disputed amount: 879 USD₮
Safety Index 3.9 Low
Our verdict Case closed

CashiMashi Casino - Player’s withdrawal has been delayed and winnings adjusted.

Resolved Submitted: 16 Mar 2025
Disputed amount: €4,985
Safety Index 7.4 Above average
Show more complaints (+10)
Showing 14,421 - 14,430 of 39,361 complaints
1...1,442 1,443 1,444...3,937
Go to pageof 3,937 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.