HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All39,333Opened962Unresolved5,112Resolved12,371Rejected20,888
Active filters: Casino:
Clear all filters
Sort
Our verdict Case closed

Sushi Casino - Player believes that their withdrawal has been delayed.

Resolved Submitted: 25 Jun 2025
Disputed amount: €63
Safety Index 8.8 High
Our verdict Player stopped responding

Flappy Casino - Player’s withdrawals have been delayed multiple times.

Closed Submitted: 25 Jun 2025
Disputed amount: 13,000 kr
Safety Index 8.6 High
Our verdict No reaction

Vipganer Casino - Player's winnings have been confiscated.

Unresolved Submitted: 25 Jun 2025
Black points: 50
Disputed amount: Mex$1,200
Safety Index 3.4 Very low
Our verdict Case closed

CryptoLeo Casino - Player's withdrawal is delayed and requests are excessive.

Resolved Submitted: 25 Jun 2025
Disputed amount: Ξ1,900
Safety Index 8.7 High
Current status Waiting for Casino Guru to reply 6d 23h 50m 7s

BDM Bet Casino - Player's withdrawal is delayed due to IBAN issues.

Opened Submitted: 25 Jun 2025
Safety Index 9.0 Very high
Our verdict Case closed

Chilistakes Casino - Player’s winnings haven’t been received yet.

Resolved Submitted: 25 Jun 2025
Disputed amount: €2,000
Safety Index 5.4 Below average
Our verdict Player stopped responding

7BitCasino - Player’s cashout has been discarded.

Closed Submitted: 25 Jun 2025
Disputed amount: $114
Safety Index 9.1 Very high
Our verdict Player stopped responding

Spinsy Casino - Player claims that payment has been delayed.

Closed Submitted: 25 Jun 2025
Disputed amount: €500
Safety Index 8.4 High
Our verdict Other

Casino Lab - Player believes that their withdrawal has been delayed.

Closed Submitted: 24 Jun 2025
Disputed amount: €300
Safety Index 3.1 Very low
Our verdict Uncertain case

Grams.bet Casino - Player’s withdrawal is delayed due to unclear KYC criteria.

Unresolved Submitted: 24 Jun 2025
Black points: 131
Disputed amount: $400
Safety Index 7.4 Above average
Show more complaints (+10)
Showing 11,151 - 11,160 of 39,333 complaints
1...1,115 1,116 1,117...3,934
Go to pageof 3,934 pages
Online Casino Complaint Resolution Center – Casino Guru
Top pages
Trending pages
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2026

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.