Coinslotty Casino - Withdrawal of player's winnings has been delayed.

I create an account some days ago, i create for streamer influence, i have some account from different casinos, i dont believe them,i did not get my withdraw from different casinos so i afraid for deposit, Coinslotty is one them, i deposit only for stemers infuance, this casino have 3x wager rule, So i deposit and finish my wager, after that i do my verification process it take 20-30 mins, after submit i talk to support they approved my kyc documents, then i submit withdraw my money, before i withdraw i talk to the stemers about withdraw time & kyc, he said that it take upto 24 hours, 24 hours is long time, but i am prepared for that.after 28 hours i did not recived my withdraw then i talk to there support different time, no one cant said how much takes time, i totally fed-up with there answers, after 28 hours to 32 hours i talk with them 5 times,but no solution,everytime same talk by different support member,then i try to talk the stemers,in the time i cant login my account, i got a mail form there support team,' my account is disable to login' i violent there term and conditions, but when i talk again with support team they cant tell what was the term and conditions that i violed, they mailed me they gonna send me my deposit money, asking for my crypto details,now when i write the post its almost 72 hours already gone just before i write the post i was talked with there support team again they cant give me solution and same talk "We transferred your refund request to our finance department, the refund will be processed as soon as possible, you will receive an email notification"

I dont know will i get my money or not, but please everyone be safe from the scam casinos,if your money is your own & you do it for hard working, please never deposit at "coin slotty " you can win hear, but cant withdraw from there.this post is only for your conscious.

"Stay safe and safe your money "

Dear hmraju,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear hmraju,

Have you received your withdrawal from the casino yet?

Dear hmraju,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

No i did not recive my withdraw, they bann id & after 5 days they send my deposit money only

Thank you very much for your reply, hmraju. Could you please clarify how much money the casino confiscated and how much money the casino returned? Have you accumulated your fund with or without an active bonus?

Dear hmraju,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.