HomeComplaintsCoins.Game Casino - Player’s winnings are delayed.

Coins.Game Casino - Player’s winnings are delayed.

Amount: ??

Coins.Game Casino
Safety Index:High
Submitted: 09 Nov 2024 | Case closed : 24 Nov 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 week ago

The player from Australia had not received credited winnings of $104 from their account after playing with a bonus of $80. The complaint was rejected due to the player's lack of response to the team's requests for further information, which prevented any further investigation into the issue.

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3 weeks ago

$80 sign up + EXT200 played $104 something winnings need credited to my account thanks J Money $10 00000

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3 weeks ago

Dear Danielle202,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Coins.Game Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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2 weeks ago

Dear Danielle202,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 week ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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