HomeComplaintsClub Vulkan Casino - The player's not able to withdraw.

Club Vulkan Casino - The player's not able to withdraw.

Amount: 80 R$

Club Vulkan Casino
Safety Index:Below average
Submitted: 29 Mar 2022 | Case closed : 14 Apr 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player's not able to withdraw for unknown reason. The complaint was rejected as the player stopped responding.

Public
Public
2 years ago
Translation

I am not able to withdraw my balance

Automatic translation:
Public
Public
2 years ago

Hello Samuel,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Club Vulkan Casino. Please note that we are not able to help you out based on your describtion. Could you please elaborate the issue and describe what exactly happen? Why can't you withdraw? Did you ever withdraw in the past? Is your account verified? Did you use any bonus?

Looking forward to your answer.

Regards,

Nick

Public
Public
2 years ago

Dear Samuel,

We haven't hear from you in a while. Please note that the complaint will be rejected if we won't get any respond within the next 7 days.

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Public
2 years ago

The complaint will be now rejected for the above mentioned reason.

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