CasinoStory Review

This review examines CasinoStory, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. CasinoStory scored a Safety Index of 7.3. Please keep in mind it is one of new online casinos, and it may be too early to fully evaluate its qualities and attributes. For now, we have marked it as a Fresh online casino. Keep reading our CasinoStory review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of CasinoStory

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our CasinoStory review, we extensively examined and analyzed the Terms and Conditions of CasinoStory. To our best understanding, there are no rules or clauses that could be viewed as unfair or exploitative. This is a favorable sign, considering that such rules could potentially be leveraged to deny the players their rightful winnings.

Considering our estimates and the factual data we have collected, CasinoStory appears to be a one of smaller online casinos. This casino has a very low value of denied payouts in player complaints with respect to its size (or it hasn't had any complaints). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

Based on our findings, no important casino blacklists feature CasinoStory. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

Terms and Conditions of CasinoStory

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We did not find any unfair or predatory rules in the Terms and Conditions of CasinoStory during our review.

Player complaints regarding CasinoStory

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We have found no relevant complaints about this casino.

User feedback and reviews of CasinoStory

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

Unfortunately, we do not have any user reviews of CasinoStory in our database yet. If you have had a positive or negative experience with this casino, you can be the first one to review and rate it on our website.

Licenses and company information

CasinoStory is owned by Hero Manx Limited, and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

CasinoStory is licensed by Isle of Man Gambling Supervision Commission in Isle of Man.

Payment options, withdrawal limits and win limits

CasinoStory supports 3 deposit methods. This includes: Mastercard, VISA, MuchBetter.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The options available at CasinoStory can be seen in the table below.

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at CasinoStory, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of CasinoStory as average.

CasinoStory slots and casino games

Players can enjoy these types of casino games at CasinoStory: Slots, Video poker, Jackpot games, Other card games.

Titles supplied by 1 casino game provider are available. This includes iSoftBet.

CasinoStory bonuses and promo codes

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Unfortunately, there are no available bonus offers from CasinoStory in our database at the moment.