Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
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Matej L.
Author
Matej Lawson
Complaint Resolution Center Deputy Team Lead / Casino Analyst
Matej, our Casino Analyst, works hard on developing concise and efficient visuals of information that help our company make the best decisions possible. Matej previously held a managing position in advertising and marketing and most recently worked in customer service for the UK's largest fuel haule...
Casinostars underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.
The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. When playing at a casino with a higher Safety Index, players are less likely to experience issues with gameplay or withdrawals. Casinostars scored a High Safety Index of 8.8, which makes it a recommendable option for most players in terms of fairness and player safety. Dig into Casinostars with the rest of our review and see if this casino is right for you.
Safety Index of Casinostars – Is it fair and safe?
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Casinostars review, we carefully went through and inspected the Terms and Conditions of Casinostars. To our knowledge, there are no rules or clauses that could be considered unfair or predatory. This is a great sign, as any such rules could potentially be used against players to justify not paying out winnings to them.
According to our approximate calculation or collected information, Casinostars is an average-sized online casino. Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
As far as we know, no relevant casino blacklists include Casinostars. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
In our comprehensive review of all relevant aspects, Casinostars has attained a High Safety Index of 8.8. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.
Note: As far as we are concerned, Casinostars is related to 5 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Casinostars.
Casinostars Terms and Conditions
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Casinostars during our review.
Player complaints about Casinostars
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We haven't found any complaints directly about this casino, but we have one complaint about a related casino in our database. Because of this complaint, we've given this casino 0 black points.
Casinostars user feedback and reviews
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Judging by the 11 user reviews given to Casinostars, it has a Good User feedback score. The reviews are available on this page in the User reviews section.
Note: Remember that user reviews might not be the most accurate representation of the casino's quality. There have been cases of casinos writing fake reviews to improve their user feedback score. Alternatively, there have also been cases of dissatisfied players who left multiple negative reviews to damage the casino's reputation. We do our best to filter these out and calculate a representative user feedback score; however, just to be safe, we do not include user feedback in our Safety Index calculation.
Casinostars company data and licenses
Casinostars is owned by MOONSEEKER SRL and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.
Casinostars has a gambling license issued by Anjouan Gaming in Comoros.
Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.
Withdrawal limits
Win limits
EUR 2,500 per week
No win limit
EUR 10,000 per month
USD 2,500 per week
USD 10,000 per month
NOK 25,000 per week
NOK 100,000 per month
CAD 2,500 per week
CAD 10,000 per month
AUD 2,500 per week
AUD 10,000 per month
BRL 10,000 per week
BRL 50,000 per month
CHF 2,500 per week
CHF 10,000 per month
PLN 10,000 per week
PLN 50,000 per month
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Available language options and customer support
When reviewing online casinos, we collect information about their customer support and language options. In the table below, you can see an overview of language options at Casinostars.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Japanese
24/7
German
24/7
French
24/7
Norwegian
24/7
Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Casinostars, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of Casinostars to be good.
Slots and casino games at Casinostars
Casinostars has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 77 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Apricot (Microgaming), Playtech, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, iSoftBet, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Relax Gaming, Smartsoft Gaming, Digitain, Qora Games, Swintt, Felt Gaming, Amigo Gaming, Slotmotion, Spinmatic, BF Games, Betixon, Aviatrix, Spribe, Gamomat, OneTouch, Kiron Interactive, Arcadem, Golden Race, Revolver Gaming, Reevo, Foxium, Mascot Gaming, Amusnet, PG Soft (Pocket Games Soft), Oryx Gaming, Real Dealer Studios, Atomic Slot Lab, VoltEnt, Fugaso, Stakelogic, King Show Games, Caleta Gaming, AvatarUX, Peter & Sons, Fazi, Esa Gaming, Imagine Live, 3 Oaks Gaming, Kalamba Games, Popiplay, Shady Lady, Games Global, EGT Digital, Barbara Bang, Hacksaw Gaming, Asia Gaming.
Casinostars bonus offers and codes
Bonuses for new and existing players are a way for online casinos to motivate the people to register and try their offer of games. The most common are no deposit bonuses or free spins that you can get for just registering, and deposit bonuses that are given to players for making a deposit. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
At present, there are 2 bonuses from Casinostars in our database, including:
100% up to €100
100% up to €300
Please bear in mind that players from certain regions might not have access to these bonus offers. To see which bonuses you are eligible for, visit the 'Bonuses' section of this review.
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Company info
Owner
MOONSEEKER SRL
Operator
MOONSEEKER SRL
Established
2024
Estimated annual revenues
> $1,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Casinostars. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Terms and conditions
Fair
Issues found: 0
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Small to medium casinoMedium group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Positive
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Browse all bonuses offered by Casinostars, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Casinostars payment methods
Currencies
USD,
CAD,
EUR,
AUD,
BRL,
CHF,
NOK,
PLN
User reviews
User reviews of Casinostars
This is a place to share experience with Casinostars. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
Where do I start…do yourself a favour and get over there to find out for yourself. I wish I found this casino 9 years ago if it existed then. They say at the bottom of their home page they have only the highest RTP versions of slots and I think it’s a 3 or 5% house edge…I actually believe them!! - this is no longer true and most RTP's have been lowered. The games run smoothly and there’s no booting you back to the lobby mid game so the casino can reload a lower RTP version, chat will talk to you like a person and have no problem telling you if they can’t help you with certain information and what the reason is. If you ask a question thinking they’re just going to lie to you and string you along a little more like nearly every other casino does…they have no problem telling you what you have every right to know. The casino is worth playing at just for the live support not leaving you feel like you’re about to get robbed from an off shore crime syndicate. The only thing I can’t figure out is if you’re allowed to use a vpn, I’ve read the t&c’s too to bottom and there may be info that implies you can’t but there’s nothing that says you can, nor does it say directly you can’t use one either. As for freebies, if you’re like me and have an average paying job and you spend what I consider enough, you can look at your account after a couple days and there’s $20 dollars there for you just because I guess they can and they realise sometimes it’s the little things you don’t have to ask for that counts. They also own Royal Stars Casino which has even more games and providers but I live in a crap country that doesn’t allow online gambling so I’d probably just be restricted as usual anyway so I’ll probably have the same options as I do here. Seriously though, I don’t regret abandoning my top level VIP status at another casino to join up here and start again at the bottom because I’ve already had more wins in 3 weeks then I had at the last one in 18 months.
Huge range of games
The best customer support I’ve experienced.
All the slots run smoothly and don’t boot you to the lobby
no longer have the highest RTP slots
have changed ownership and everything in my review is now false
won $54,000 and could only withdraw $2,500 per week
My exsperiance at this casino and sister casinos artcasino thorcasino casinostars mondo betroom24 is terrible all casinos are laging change to win at this casinos is very very low my max win was 150 eur from deposited around 3 k rpg below 0% IF YOU WANT WIN BIG STAY AWAY FROM THIS AND SISTER CASINOS THEY ALL ARE VERY BAD MAX WITDRAWN IN 2025 IS 1K EUR YOU KIDING ME
Lot of lost money you can't deposit how much you want but you will get only small wins look like here don't heva player's for start here was pragmatic games now don't heva
Fast withdrawal
Not possible to win somethink big
Max win in free games 400eur
Almost every free games you win around 0.24 to 11 eur
The maximum amount that can be won with first deposit bonuses is five times the deposit amount.But there are no wagering requirements, so it's easy to win.I withdrew my money with a 5x profit.This was my first withdrawal, and it only took an hour!I was able to withdraw the money without KYC.
Amazing casino! The best thing about this casino is the extensive game library. Many game providers such as NetEnt, PlaynGo, Hacksaw and Spinomenal are not available to players from Australia. Casinostars is VPN friendly so I am able to access these games. I recently won just under $1000 from a $60 deposit and the funds were in my crypto account within 2hrs, no hassle whatsoever. Highly recommended.
It’s easy to use and has lots of fun games like slots and live dealers. The bonuses are great, and payments are quick and secure. The support team is friendly and helpful too! They could be faster in live chat thats downside
In the first 2 days they gave me 700 euros, everything was working great and the money came in one day. From that day and then everything was closed. I ate 2500 in a month and it didn't play any games. The highlight is that one day I deposited 30 euros which I never saw in my account. After a month and while the bank tells me that the money has gone to casinostars, they ask me for various disgusting documents. All this for 30 euros. They are unacceptable and I don't know how they rate them so high. Something strange is happening.
Τις πρώτες 2 μέρες μου έδωσαν 700 ευρώ, όλα έπαιζαν υπέροχα κ τά λεφτά μπήκαν σέ μία μέρα. Από εκείνη την μέρα Κ μετά τα έκλεισαν όλα.Εφαγα 2500 σε ένα μήνα κ δεν έπαιζε κανένα παιχνίδι. Το αποκορύφωμα είναι ότι μία μέρα έβαλα 30 ευρώ τά οποία δεν τά είδα ποτέ στον λογαριασμό μου. Μετά από ένα μήνα κ ενώ η τράπεζα μου λέει ότι τά λεφτά έχουν πάει στην casinostars, αυτοί μου ζητάνε διάφορες αηδιες κ έγγραφα. Όλα αυτά για 30 ευρώ. Είναι απαράδεκτοι κ δεν ξέρω πως τούς βαθμολογούν τόσο ψηλά. Κάτι παράξενο γίνεται.
Excellent experience from this particular casino. Easy identification, withdrawals processed and credited in a short period of time. I have nothing negative to say about Casinostars
Εξαιρετική εμπειρία από το συγκεκριμένο καζίνο .Εύκολη ταυτοποίηση ,αναλήψεις που επεξεργάστηκαν και πιστώθηκαν σε σύντομο χρόνικο διάστημα. Δεν εχω να πω κάτι αρνητικό για το Casinostars
I cant understand how this site have so many good review becuse i tested this site today and found that searching slots by name is not working, searching provider error, after i deposit sucess i was loged out every time so i must log in again . games round glitches , in middel of spins i was loged out , also some provider froze so i hade to restart them . in the end i closed my account i cant play like this
Many diffrent game providers
Issues in this site not only 1 many i have tested it today never again
Casino is not worth playing from Sweden, not many games that work without VPN, RTP below average compared to other casinos. Many games to choose from, but as I said freespin mode very hard to get! It is not possible to deposit money via the Google Chrome browser and bonuses are added manually!
Casino är inte värt att spela från Sverige, inte många spel som funkar utan VPN, RTP under genomsnittet i jämförelse med andra casino. Många spel att välja, men som sagt freespin läge väldigt svårt att få! Det går inte att sätta in pengar via Google Chrome webbläsare och bonus läggs manuellt!
Many different games
Många olika spel
Bonuses for Swedish players are fixed from chat, not with a code
Bonus för svenska spelare fixas från chatt, inte med kod
RTP under all criticism
RTP under all kritik
Some browsers do not work to deposit money
Vissa webbläsare funkar ej att sätta in pengar
Swedish players must use VPN to play most games
Svenka spelare måste använda VPN för att spela flesta spel
Discussion
Casinostars discussion
Discuss anything related to Casinostars with other players, share your opinion, or get answers to your questions.
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