The player from Germany is dissatisfied with the withdrawal process.The player successfuly received the withdrawal.
Casino OCD.de - Player’s withdrawal has been delayed.
Amount: €1,400
Casino OCD.de
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.8
Casino OCD.de has a Safety Index of 7.8, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
3 years ago
Public
Public
3 years ago
Translation
about 2 weeks ago i won i tried to reach 20 e-mail then i was lucky i caught one then i asked about my money they paid me something to my paysafecard account that was a week ago but i still have it what that is 1400 euro they put me off they always say yes that is added to the bill, but nothing happens
Automatic translation:
Public
Public
3 years ago
Dear Keksbacke,
Thank you very much for submitting your complaint. I’m very sorry for the delay in publishing this complaint. Unfortunately, we didn’t have this casino in our database, and it had to be added first. Since you filed this complaint a week ago, could you please indicate whether our help is still required?
Looking forward to hearing from you.
Best regards,
Kristina
Public
Public
3 years ago
Translation
Hello
i got my money everything is ok thanks for everything
MFG biscuit jaw
Automatic translation:
Public
Public
3 years ago
Awesome news, Keksbacke. As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thanks for your cooperation and don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.
