In this review, CasinCity Casino has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.
Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. CasinCity Casino scored a Safety Index of 6.9. Given the fact that it is a new online casino, the assessment may change after further evaluation and gathering more data. Thus, we have marked it as a Fresh online casino for the time being. Read our CasinCity Casino review to discover more about this casino and decide whether it is a suitable option for you.
Is CasinCity Casino fair and safe? Safety Index explained
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of CasinCity Casino, we meticulously evaluated and analyzed the Terms and Conditions of CasinCity Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.
Based upon our estimates and collected information, we consider CasinCity Casino one of smaller online casinos . Considering its size, this casino has a very low sum of disputed winnings in complaints from players (or it has not received any complaints whatsoever). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
As far as we know, no relevant casino blacklists include CasinCity Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
CasinCity Casino Terms and Conditions
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of CasinCity Casino to be mostly fair.
Note: Please take a look at our particular findings from the T&Cs examination here.
Player complaints about CasinCity Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found no relevant complaints about this casino.
CasinCity Casino user feedback and reviews
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Sadly, our database currently has no user reviews for CasinCity Casino. You have the opportunity to be the first to evaluate and rate this casino on our website, regardless of whether your experience was positive or negative.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
CasinCity Casino company data and licenses
CasinCity Casino has estimated annual revenues higher than $1,000,000. This establishes it as one of the smaller online casinos within the bounds of our categorization.
CasinCity Casino holds licenses issued by licensing authorities in these countries or regions: Comoros (Anjouan Gaming), Curaçao (Curaçao Interactive Licensing).
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
USD 20,000 per month
No win limit
Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. In the table below, you can see an overview of language options at CasinCity Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
Portuguese
Russian
German
Italian
French
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at CasinCity Casino, account management, withdrawal process, etc. Judging by the responses we have received, we consider the customer support of CasinCity Casino to be good.
CasinCity Casino casino games and slots
CasinCity Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Keno, Scratch cards, Other card games, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Games from 60 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Blueprint Gaming, Pragmatic Play, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Evoplay, GameArt, Wazdan, Habanero, 1X2 Gaming, Relax Gaming, Genii, Smartsoft Gaming, Fantasma Games, Turbo Games, Platipus, Swintt, Win Fast, Mancala Gaming, G Games, Elbet, NetGaming, Spribe, OneTouch, Urgent Games, Darwin gaming, Revolver Gaming, TrueLab Games, Bang Bang Games, King Midas, Mascot Gaming, SlotMill, Onlyplay, Jade Rabbit Studio, PGsoft (Pocket Games Soft), Gamebeat, Ela Games, JVL, Yolted, OctoPlay, Fugaso, Skywind Group, Caleta Gaming, AvatarUX, Peter & Sons, F*Bastards, Live88, 3 Oaks Gaming, Air Dice, Gamzix, Kalamba Games, Super Spade Club, Manna Play, Winfinity, Rogue Gaming, Hacksaw Gaming, EURASIAN Gaming.
CasinCity Casino bonus offers and codes
Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. There is currently 1 bonus from CasinCity Casino in our database, listed in the 'Bonuses' section of this page.
Note: In case you are looking for more information about this casino's bonus offers, visit our CasinCity Casino bonuses page.
Browse all bonuses offered by CasinCity Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Safety Index explained
Safety Index of CasinCity Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of CasinCity Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Fresh casino6.9/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.
Complaints about CasinCity Casino and related casinos (0)
0All0Opened0Not solved0Solved0Rejected
This tab does not contain any complaints
We do not have any complaints about CasinCity Casino in our database. If you have been mistreated by this casino, you can submit a complaint about it.
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