Casabet.io Casino - Player’s winnings have been confiscated.

i make deposit 50 with bonus 80%

and i winning 1500 in full wager and when finish all winings hide ,and when i send write me one term never see it

what is the logic of getting bonuses and if I win I get the max X5?

they just don't pay

and with this screenshot they sent me, this is a scam

Dear niaou201800,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Do I understand correctly that you are dissatisfied that your bonus winnings have been capped?

I checked the Bonus T&Cs and I found this:

1.2 All winnings received while wagering Bonus are limited to a maximum cashout amount of 5 times bonus granted. Any exceeded balance will be voided prior to money withdrawal.

Sadly, there is not much I can do to support your case at this time, especially when the casino shares all the relevant information on the website. Casinos try to design their bonuses to be as attractive as possible, and setting a maximum cashout limit for bonus winnings is very common.

Please, do not hesitate to let me know if there is anything else I could help you with, otherwise, I will be forced to close this complaint.

Thank you very much in advance for your understanding.

Best regards,

Kristina

Dear niaou201800,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Thank you very much !

never again in website have that term

I completely understand. Unfortunately, there is not much we can do about this situation, so I am forced to close this complaint. Thank you for your understanding, I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.