HomeComplaintsbwin Casino CO - The player's experiencing an unspecified issue.

bwin Casino CO - The player's experiencing an unspecified issue.

Amount: $12 COP

bwin Casino CO
Safety Index:High
Submitted: 12 Apr 2023 | Case closed : 29 Apr 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's experiencing an unspecified issue with his registration e-mail. The complaint was closed as the player stopped responding.

Public
Public
1 year ago
Translation

I want to change the email

Automatic translation:
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Public
1 year ago

Dear stivart1998,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with bwin Casino CO. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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Public
1 year ago

Dear stivart1998,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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