HomeComplaintsBuffalo Spins Casino - Player's struggling to withdraw their winnings.

Buffalo Spins Casino - Player's struggling to withdraw their winnings.

Amount: $10,800

Buffalo Spins Casino
Safety Index:High
Submitted: 25 May 2022 | Case closed : 08 Jun 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Argentina is experiencing some issues with withdrawals. We rejected the complaint because the player didn't respond to our messages and questions.

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2 years ago
Translation

HELLO I WON THAT AMOUNT HE NEVER ASKED ME FOR A CARD TO WITHDRAW... WHAT DO I DO??

Automatic translation:
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2 years ago

Dear micaelalv17,

Thank you very much for submitting your complaint. I apologize, but I don’t understand what is going on. I’m afraid, I will need more information regarding your problem. Please could you elaborate?

Are you not able to request a withdrawal?

I will be waiting for your reply patiently.

Best regards,

Kristina

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2 years ago

Dear micaelalv17,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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