HomeComplaintsBuffalo Spins Casino - Player's struggling to withdraw their winnings.

Buffalo Spins Casino - Player's struggling to withdraw their winnings.

Amount: $10,800

Buffalo Spins Casino
Submitted: 25 May 2022 | Closed : 08 Jun 2022
Closed Our verdict

Player stopped responding

REJECTED

Case summary

The player from Argentina is experiencing some issues with withdrawals. We rejected the complaint because the player didn't respond to our messages and questions.

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Translation

HELLO I WON THAT AMOUNT HE NEVER ASKED ME FOR A CARD TO WITHDRAW... WHAT DO I DO??

Automatic translation:
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Dear micaelalv17,

Thank you very much for submitting your complaint. I apologize, but I don’t understand what is going on. I’m afraid, I will need more information regarding your problem. Please could you elaborate?

Are you not able to request a withdrawal?

I will be waiting for your reply patiently.

Best regards,

Kristina

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Dear micaelalv17,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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