HomeComplaintsBuffalo Spins Casino - Player experienced a technical glitch.

Buffalo Spins Casino - Player experienced a technical glitch.

Amount: 10 R$

Buffalo Spins Casino
Safety Index:High
Submitted: 16 Oct 2022 | Case closed : 31 Oct 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from Brazil is experiencing some issues with a game. The complaint was rejected because the player didn't respond to our messages and questions.

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2 years ago
Translation

I had joined a game but it had a bug and I couldn't find it anymore and I had deposited money in the game

Automatic translation:
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2 years ago

Dear glauciarodrigues0711,

Thank you very much for submitting your complaint. I’m afraid, I will need more information regarding your problem. Please could you elaborate? Please clarify in more detail what exactly happened and which game you played.

Have you tried contacting the casino regarding this issue?

Looking forward to hearing from you.

Best regards,

Kristina

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2 years ago

Dear glauciarodrigues0711,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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2 years ago

Unfortunately, we’re forced to close this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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