HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All46,003Opened972Not solved5,736Solved12,974Rejected26,321
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for Casino Guru to reply

6d 16h 37m 16s

Disputed amount: £8,500

Kong Casino - Player's withdrawal is delayed due to account restrictions.

Kong Casino
Safety Index:High Submitted: 25 Dec 2024
Case opened Current status

Waiting for player to reply

6d 15h 32m 0s

Disputed amount: 10,485,134 ₦

BC.Game Casino - Player's account has been closed for verification reasons.

BC.Game Casino
Safety Index:Above average Submitted: 25 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 16h 56m 32s

Disputed amount: £3,000

MyStake Casino - Player is experiencing withdrawal delays.

MyStake Casino
Safety Index:Very high Submitted: 25 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 18h 54m 30s

Disputed amount: €63

Cristal Poker Casino - Player's account is closed and withdrawal is delayed.

Cristal Poker Casino
Safety Index:High Submitted: 25 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 14h 0m 23s

Disputed amount: €220

Betsolino Casino - Player’s withdrawal is delayed with no response.

Betsolino Casino
Safety Index:Very low Submitted: 25 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 14h 16m 43s

Disputed amount: €4,300

Legiano Casino - Player faces withdrawal delays.

Legiano Casino
Safety Index:High Submitted: 25 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 14h 26m 57s

Disputed amount: €8,000

Rockwin Casino - Player's withdrawal is delayed.

Rockwin Casino
Safety Index:High Submitted: 25 Dec 2024
Case opened Current status

Waiting for a delayed payment

1d 9h 38m 12s

Disputed amount: 158 ₮

Sportuna Casino - Player’s withdrawal has been delayed.

Sportuna Casino
Safety Index:High Submitted: 25 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 15h 17m 53s

Disputed amount: €7,000

CoinKings Casino - Player's account allows gambling despite self-exclusion.

CoinKings Casino
Safety Index:High Submitted: 25 Dec 2024
Case opened Current status

Waiting for player to reply

6d 13h 46m 46s

Disputed amount: €200

N1 Bet Casino - Player's withdrawal is being delayed.

N1 Bet Casino
Safety Index:High Submitted: 25 Dec 2024
Show more complaints (+10)
Showing 1 - 10 of 46,003 complaints
1 2...4,601
Go to pageof 4,601 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news