HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All44733Opened952Not solved5592Solved12626Rejected25563
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for player to reply

6d 22h 51m 34s

Disputed amount: £2,000

Magic Win Casino - Player's withdrawal has been delayed for two months.

Magic Win Casino
Safety Index:Very low Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 50m 22s

Disputed amount: £7,287

MyStake Casino - Player claims casino failed to protect vulnerable person.

MyStake Casino
Safety Index:High Submitted: 23 Nov 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 57m 11s

Disputed amount: $50,001

Player’s withdrawal is delayed due to account issues.

lunarwin.com
 Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 33m 2s

Disputed amount: 1,000,000 ₱

BC.Game Casino - Player's withdrawal is delayed.

BC.Game Casino
Safety Index:High Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 30m 44s

Disputed amount: £1,100

Genie Riches Casino - Player’s account has been closed after winning.

Genie Riches Casino
Safety Index:High Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 14m 30s

Disputed amount: €3,600

Trino Casino - Player is facing withdrawal issues after a bonus dispute.

Trino Casino
Safety Index:Fresh casino Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 22h 9m 11s

Disputed amount: £35,540

MyStake Casino - Player is dissatisfied with the responsible gaming policies of the casino.

MyStake Casino
Safety Index:High Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 21h 56m 58s

Disputed amount: €100

Welle Casino - Player's deposit has been delayed.

Welle Casino
Safety Index:High Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 21h 55m 19s

Disputed amount: 11,000 ₮

SportsBetting.ag Casino - Player's account has been closed.

SportsBetting.ag Casino
Safety Index:Low Submitted: 23 Nov 2024
Case opened Current status

Waiting for player to reply

6d 21h 48m 1s

Disputed amount: €350

BitKingz Casino - Player faces withdrawal issues after bonus win.

BitKingz Casino
Safety Index:Below average Submitted: 23 Nov 2024
Show more complaints (+10)
Showing 1 - 10 of 44,733 complaints
1 2...4474
Go to pageof 4,474 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news