BitStrike Casino - The player is dissatisfied with the casino.

The casinos games are all down and I’ve known this for eight days now I deposited on 13 April and I still have not been able to play. You can log into the site you can make deposits but that’s it. You can’t withdraw your money back can’t play no games

Hello pdub8302,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BitslotCasino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Do you have any real balance on your casino account? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear pdub8302,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.