The player from Spain has a complaint regarding Betway, claiming that their first deposit bonus was not credited to their account. They also reported a lack of communication from the casino. The complaint was rejected as the player stopped responding.
Betway Casino ES - Player’s first deposit bonus not credited.
Amount: €38
Betway Casino ES
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
11 months ago
Public
Public
12 months ago
Translation
Betway is a scam casino! They didn't credit my first deposit bonus and no one is providing information...faceless thieves!
Automatic translation:
Public
Public
12 months ago
Dear fabry84,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Betway Casino ES . I’m afraid, I will need more information regarding your problem. Please could you elaborate? What kind of bonus did the casino not credit you? Were you eligible to claim the bonus? I will be waiting for your reply patiently.
Best regards,
Nick
