The player from Spain has a complaint regarding Betway, claiming that their first deposit bonus was not credited to their account. They also reported a lack of communication from the casino. The complaint was rejected as the player stopped responding.
Betway Casino ES - Player’s first deposit bonus not credited.
Amount: €38
Betway Casino ES
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 months ago
Public
Public
5 months ago
Translation
Betway is a scam casino! They didn't credit my first deposit bonus and no one is providing information...faceless thieves!
Automatic translation:
Public
Public
5 months ago
Dear fabry84,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Betway Casino ES . I’m afraid, I will need more information regarding your problem. Please could you elaborate? What kind of bonus did the casino not credit you? Were you eligible to claim the bonus? I will be waiting for your reply patiently.
Best regards,
Nick
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