HomeComplaintsBetsson Casino GR - Slot games are not available.

Betsson Casino GR - Slot games are not available.

Amount: €50

Betsson Casino GR
Safety Index:High
Submitted: 13 Jul 2021 | Case closed : 21 Jul 2021
Case closed Our verdict

Other

REJECTED

Case summary

2 years ago

The player from Greece complaints there are not any slot games available.

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2 years ago
Translation

Slots are not available and it does not write anywhere, lets you deposit normally without any information that you can not play slots stay away from this casino-scam

Automatic translation:
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2 years ago

Dear Δημητρης,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience. First, I would like to clarify that Betsson website focuses on sports betting rather than the casino. Unfortunately, we cannot punish the casino for not offering a certain type of game genre. I can only recommend you do better research next time before registering or depositing to avoid such misunderstandings. If your funds have stayed untouched, you could try to ask the casino for a refund of your deposits. Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint. Thank you in advance for your reply and understanding.

Best regards,

Kristina

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2 years ago

Unfortunately, after gathering all the necessary information we are rejecting this complaint as unjustified. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.

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