HomeComplaintsBetmania Casino - The player's winnings were voided.

Betmania Casino - The player's winnings were voided.

Amount: $7,700

Betmania Casino
Safety Index:Below average
Submitted: 15 Sep 2022 | Case closed : 20 Sep 2022
Case closed Our verdict

Other

REJECTED

Case summary

2 years ago

The player's winnings were voided by the casino for yet unknown reason. The complaint was rejected as it was sports betting related.

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2 years ago

Im from worcester ma.betmania paid me my sendout $ of $6000 but refused to pay me$7700 i won saying i won too much$$. Their dishonest.Highly suggest noone plays with themsimply because they dont pay

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2 years ago

Hello m42341,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Betmania Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

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2 years ago

yes i verified my account with my id and bank statement with my address on it.verified it 1 week ago.They accepted my verifications.I didnt take any bonuses so i won the $7700 fair and square.I spoke to jonathan yesterday ,manager at betmania sportsbook and casino.He stated someone years ago had my phone # and did not follow the rules at their sportsbook .Their name was charbonneau.I said what does that have to do with me?Im christopher c***** not charbonneau.He also stated that i won too much on baseball props and their no longing posting the baseball prop"Will a run be scored in the first inning of a baseball game yes or no".I had previously won $ on that prop a lot betting "no run will be scored in the first inning.Please wait til next week to contact this casino because they said they were going to give me back my initial deposit of $6000 soon and keep my winnings of $7700.I want to see if I at least get my $6000 bitcoin withdrawal $$$ back first before i complain to them.ty

Edited by a Casino Guru admin
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2 years ago

As you might know, our forum Casino.Guru, deals with the complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue, related to a sports betting. I can contact the casino on your behalf and try to get some more information, but at the same time, I will be forced to reject your complaint.

Thank you very much for your understanding.

Best regards,

Nick

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