After self-excluding themselves from www.pledoo.com due to gambling addiction, the player from Germany found they could still register and gamble at www.betitall.com, a sister casino under the same company. They lost €528 and are now seeking a refund due to violation of player protection. After a closer examination, we ended up rejecting this complaint as unjustified.
BetItAll Casino - Player requests a refund after self-exclusion breach.
Amount: €528
BetItAll Casino
Safety Index:HighSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
8.6
BetItAll Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Case closed
Our verdict
Unjustified complaint
REJECTED
Case summary
1 year ago
