HomeComplaintsBetika Casino - Player didn’t receive his withdrawal.

Betika Casino - Player didn’t receive his withdrawal.

Amount: €1,500

Betika Casino
Safety Index:Very high
Submitted: 22 Jan 2020 | Case closed : 10 Feb 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player is experiencing problems with the casino.

Public
Public
4 years ago

Idon have money

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Public
4 years ago

Hello Awess,

Thank you very much for submitting your complaint. I would like to help you, but I am not sure if I understand your problem correctly. Could you be more specific about what the problem is, please? Did the casino confiscate your winnings, or you cannot withdraw your money?

Thank you in advance for your reply.

Best regards,

Kristina

Public
Public
4 years ago

Dear Awess,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

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4 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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