BetBit Casino - Player’s withdrawal has been delayed.

Amount: €360

BetBit Casino

Safety Index:Low Submitted: 12 Jan 2022 | Case closed : 28 Jan 2022

Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player from the UK has been waiting for a withdrawal to be processed since November. We rejected the complaint because the player didn't respond to our messages and questions.

Private

Novice

United Kingdom

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Deputy Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Novice

United Kingdom

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Novice

United Kingdom

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private

Deputy Complaints Team Lead

Private

2 years ago

Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Public

Deputy Complaints Team Lead

Public

2 years ago

Dear Boon,

Has there been any news? We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Public

Deputy Complaints Team Lead

Public

2 years ago

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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