Betadda Casino - Withdrawal of player's winnings has been delayed.

Hi

My I'd pj4tsln

Had played roulette of evolution in bet adda after gaining 50000 inr they are not paying me the withdrawal just posting account issues past 8 days and now they have put my user ID under review and suspended it no reply from the support team it's just a scam website please help me if you can or please black list the portal so others can be safe

Regards

Karthik

I'd pj4tsln

Bett adda website portal

Dear pj4tsln,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

Dear pj4tsln,

Have you received your withdrawal from the casino yet?

Hi

The website is been shut down process completely and they are moving to fun88 from march 5 but still no amount has been transferred to me

Greetings!

This user had been identified for gameplay abuse by our Security Team. The user was engaged in a gameplay pattern used for the sole purpose of completing the wagering requirement on a particular bonus; this is a breach in terms of use of the platform.

The user was then advised to complete his account verification which the user was able to verify after multiple attempts. We confirm that we have not received a withdrawal request from the user after account verification and the user has currently exhausted his/her wallet balance.

Hello everyone,

Thank you both for your replies.

pj4tsln, could you please advise if you currently have any remaining balance in your casino account?

Dear pj4tsln,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.