HomeComplaintsBestBet360 Casino - Player's withdrawal is delayed.

BestBet360 Casino - Player's withdrawal is delayed.

Amount: $500

BestBet360 Casino
Safety Index:Low
Submitted: 13 Nov 2023 | Case closed : 28 Nov 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

11 months ago

The player from Minnesota is experiencing a delay in withdrawal and non-responsive customer service at an online casino. The complaint was rejected because the player didn't respond to our messages and questions.

Public
Public
11 months ago

They won't answer or pay me

Public
Public
11 months ago

Dear webbwanda25, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Could you please advise when exactly you requested this withdrawal? Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards, 

Kristina

Public
Public
11 months ago

Dear webbwanda25,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
11 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news