HomeComplaintsBC.Game Casino - Player's withdrawal marked as successful, but winnings not received.

BC.Game Casino - Player's withdrawal marked as successful, but winnings not received.

Amount: 13,500 INR

BC.Game Casino
Safety Index:Above average
Submitted: 17 May 2024 | Case closed : 25 May 2024
Case closed Our verdict

Other

REJECTED

Case summary

7 months ago

The player, luciferrx0104, had requested to have his case closed and deleted. However, we had informed him that it was not possible to delete any case, but we could make it private so only he could view it. We wished him well and offered future assistance if needed.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Private
Private
7 months ago
Requested by the player

This post has been made private by Casino Guru, as requested by the player.

Public
Public
7 months ago

Dear luciferrx0104, 

Unfortunately, we are not able to delete any case. We can make it private so that way only you will be able to see it.

I hope this solution will be satisfactory for you.

I wish you all the best, and in case you need assistance with a complaint in the future, please do not hesitate to contact us.

Katarina

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