The player from Costa Rica with an account at BC.game is expressing concerns about the lack of accountability from the platform. Despite showing signs of problem gambling and continuously being in a jurisdiction where gambling on the site is not allowed, no action was taken to self-exclude their account or request KYC verification. The player suspects these requirements were deliberately ignored due to frequent and significant deposits made. The complaint was rejected based on the player's request.
BC.Game Casino - Player accuses casino of ignoring possible problem gambling signs.
Amount: $550,000
BC.Game Casino
Safety Index:Above averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
7.0
BC.Game Casino has a Safety Index of 7, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Other
REJECTED
Case summary
1 year ago
