HomeComplaintsBatery Casino - Player’s deposit hasn't been credited by the casino.

Batery Casino - Player’s deposit hasn't been credited by the casino.

Amount: 5,000 INR

Batery Casino
Safety Index:Very low
Submitted: 22 Oct 2023 | Case closed : 05 Nov 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

6 months ago

The player from India made a deposit of 5000 rs using cryptocurrency. The payment was successful but has not been credited to the player's Batery casino balance. The casino has not responded to the player's inquiries. The complaint was closed as the player stopped responding.

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6 months ago

I have made deposit of 5000 rs using crypto currency, money successfully sent in batery but batery casino does not add my balance as well , even they don't replying I have made a query request they don't reply..


Money Sent :- 5000

Batery A/c no. 30752223

Batery email-id :- nishikunarn@gmail.com


Transffer mode :- crypto currency

Currency :- TRX-Tron

Transaction Hash :- 86714c0695e16f7bae13504e54538d8e1a2bf0ce316f5937bacfc3efeaef5d43




#Fraud-casino-Baterybet , #Batery-scam , #scamcasino

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6 months ago

Dear naviet,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

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6 months ago

Dear naviet,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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6 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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