The player struggles to withdraw his balance due ongoing verification. The complaint was closed as the player stopped responding.
They naked so difficult to withdrawal money you need to upload documents which is not possible as links not working so you can not withdrawal money when tried to contact customer support them email dissipated during writing details or upload documents as email attachments as couldn't do it by side links. Gave up
Hello kaminskar08,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Barbados Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?
Please note that the verification process may take up to 14 days after sending in all the requested documents.
Looking forward to your answer.
Regards,
Nick