HomeComplaintsBABIBET Casino - Player's winnings have been confiscated.

BABIBET Casino - Player's winnings have been confiscated.

Amount: €495

BABIBET Casino
Safety Index:Very low
Submitted: 11 Apr 2024 | Case closed : 29 Apr 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

7 months ago

The player from Croatia had deposited 100 euros, won a bonus of 100 euros, and made numerous bets totalling 395 euros at Babibet Casino. However, when he had attempted to withdraw 95 euros, his winnings were confiscated due to alleged bonus abuse. We had reached out to the player for additional information to investigate the issue. Despite extending the response deadline by 7 days, the player did not respond to our inquiries. As a result, we were unable to further investigate the issue and had to reject the complaint.

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8 months ago

Hi, this is regard Babibet bookie. I deposited 100 eur and got bonus 100, wagered all the amount in 3 weeks, won many bets and won 395 eur.

So i had 495 e on my acccount, and everything was normal. Then i tried to withdraw 95 euros and suddenly i got message that there was bonus malversation which is absurd, how come suddenly that happens after i tried to withdraw. They took all my winnings. This is absurd and ridicolous, what are my options? It is stealing.

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8 months ago

Hello .,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BABIBET Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? What kind of bonus were you using? Did you play casino games or sports betting? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick



Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

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8 months ago

Dear Infovita2.hr,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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7 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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