B9Casino - Player faces withdrawal issues due to alleged abnormal activity.

deposited 100. Claimed a bonus offered by them 111% to x6 after win they said i have abnormal activity??. At the start they say have withdrawal issues so i wait. In the end ?? Abnormal activity lol

Hello Zaizaiownu,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with B9 Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• When was the last time you spoke to the casino and what was it about?
• Did they specify what rule did you breach exactly?

Looking forward to your answer.

Regards,

Nick

Dear Zaizaiownu,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.