The player from Singapore deposited 100 and claimed a bonus of 111%, but after winning, the casino alleges abnormal activity, leading to withdrawal issues. The player is frustrated with the casino's responses.
B9Casino - Player faces withdrawal issues due to alleged abnormal activity.
Amount: 500 $
B9Casino
Safety Index:LowSafety Index
Casinos with a Low Safety Index usually have plenty of relevant complaints from players or other relevant issues. In general, we don't recommend playing casinos with a Low Safety Index.
Case opened
Current status
Waiting for player to reply
6d 19h 18m 21s
Case summary
4 hours ago
Public
Public
22 hours ago
deposited 100. Claimed a bonus offered by them 111% to x6 after win they said i have abnormal activity??. At the start they say have withdrawal issues so i wait. In the end ?? Abnormal activity lol
Public
Public
4 hours ago
Hello Zaizaiownu,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with B9 Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- When was the last time you spoke to the casino and what was it about?
- Did they specify what rule did you breach exactly?
Looking forward to your answer.
Regards,
Nick
Zaizaiownu has 6d 19h 18m 21s to reply
