HomeComplaintsAPXBET Casino - The player struggles to withdraw his balance.

APXBET Casino - The player struggles to withdraw his balance.

Amount: Can$650

APXBET Casino
Safety Index:Below average
Submitted: 24 Mar 2023 | Case closed : 08 Apr 2023
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player struggles to withdraw his balance due ongoing verification. The complaint was closed as the player stopped responding.

Public
Public
1 year ago

SCAM… I tried to withdraw money 15 times, they do not pay. It's been 2 months and they still haven't paid.. don't play, they didn't pay 650 cad. They make up a lot of excuses. they accept verifications and then ask for verification again. They never allow you to withdraw money. stay away keep your money

Public
Public
1 year ago

Hello Turgay33,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with APEXBET Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account fully verified? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Public
Public
1 year ago

Dear Turgay33,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Public
Public
1 year ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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