Algorand Casino - Player suspects unfair gaming.

I bet some amount of algos and to be honest this casino is quite rigged. Its just that you can tell that the odds are not fair enogh even for a casino. And the blackjack is the only game that somewhat is not as rigged but you loose too much. I lost 14 hands in a row and that is quite weird in my years of playin blackjack. Ive never played a lot of money in this casino and I never would because it is Rigged!!

Dear asiergz99,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Nick

Dear asiergz99,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.