HomeComplaintsAkkha Casino - The player's withdrawal is delayed.

Akkha Casino - The player's withdrawal is delayed.

Amount: 16,800 INR

Akkha Casino
Safety Index:Very low
Submitted: 22 Nov 2022 | Case closed : 16 Dec 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's withdrawal is delayed for unknown reason. The complaint was closed for the player stopped responding.

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1 year ago

I was deposited and win , before responding customer service responded that good company withdrawal is instant said ,after deposit first withdrawal they said 90 minutes for first withdrawal, next no reply and live chat is blocked

They intentionally doing cheating so please don't trust,Bim a victim now

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1 year ago

Hello Nnrnnr,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Akha Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Edited by a Casino Guru admin
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1 year ago

You said reply that player reason that unknown reason withdrawal not given,


Intentionally they doing cheating if you ask to that customer support they will tell you


If casino guru is true solve this issue

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1 year ago

Hello Nnrnnr,

You did not answer to a single question I asked. Can you please answer them in order to continue resolving the issue?

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1 year ago

Dear Nnrnnr,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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1 year ago

The complaint will be now closed based on the above mentioned reason.

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