The player's withdrawal is delayed for unknown reason. The complaint was closed for the player stopped responding.
I was deposited and win , before responding customer service responded that good company withdrawal is instant said ,after deposit first withdrawal they said 90 minutes for first withdrawal, next no reply and live chat is blocked
They intentionally doing cheating so please don't trust,Bim a victim now
I was deposited and win , before responding customer service responded that good company withdrawal is instant said ,after deposit first withdrawal they said 90 minutes for first withdrawal, next no reply and live chat is blocked
They intentionally doing cheating so please don't trust,Bim a victim now
Hello Nnrnnr,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Akha Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
Hello Nnrnnr,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Akha Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?
Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.
Looking forward to your answer.
Regards,
Nick
You said reply that player reason that unknown reason withdrawal not given,
Intentionally they doing cheating if you ask to that customer support they will tell you
If casino guru is true solve this issue
You said reply that player reason that unknown reason withdrawal not given,
Intentionally they doing cheating if you ask to that customer support they will tell you
If casino guru is true solve this issue
Hello Nnrnnr,
You did not answer to a single question I asked. Can you please answer them in order to continue resolving the issue?
Hello Nnrnnr,
You did not answer to a single question I asked. Can you please answer them in order to continue resolving the issue?
Dear Nnrnnr,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Dear Nnrnnr,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
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