The player's deposit was not credited for unknown reason. The complaint was resolved as the player's deposit got credited.
Akkha Casino - The player's deposit was not credited.
Amount: 3,000 INR
Akkha Casino
Safety Index:Very lowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
2.4
Akkha Casino has a Safety Index of 2.4, which means some of the considered factors point to a very low level of safety. Explore this casino’s Safety Index
Resolved
Our verdict
Case closed
RESOLVED
Case summary
2 years ago
Public
Public
2 years ago
One guy called me yesterday night, and tells me this akkha casino is a genuine site operating since 5 years, today morning I deposited 3000 INR still now it is not added to akkha account, and no reply from the customer service and whatsApp service, it's a fraud site just attracting people with their bonuses
Public
Public
2 years ago
Dear pawanreddy,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem.
I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.
If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.
I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.
Best regards,
Nick
