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William Hill Casino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (21)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Giropay
  • Sofort Banking
Withdrawal limits
Not Limited for EUR
WHG (International) Limited
1998
> $20,000,000
OverviewBonusesUser reviews47Safety Index explainedDiscussion8Payment methods21
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William Hill Casino Review

William Hill Casino underwent a careful review by our impartial team of casino evaluators, who have examined both its positive aspects and limitations in accordance with our casino review process. Thoroughly inspecting the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and various other significant factors, our reviewers have found out whether this is a safe and legit casino, a clear-cut scam, or falling within a spectrum of possibilities in between.

The casino's Safety Index, derived from these findings, provides a score reflecting online casino's safety and fairness. As the Safety Index rises, the probability of encountering problems while playing or making withdrawal lowers. William Hill Casino has an Above average Safety Index that sits at 7.8, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Continue reading our William Hill Casino review to find out more about this casino and determine if it's the right fit for you.

Safety Index of William Hill Casino – Is it fair and safe?

In determining a casino's Safety Index, we follow complex methodology that takes into account the variables we have gathered and evaluated in our review. This includes the casino's T&Cs, player complaints, estimated revenues, blacklists, and various other factors.

In our review of William Hill Casino, we thoroughly read and reviewed the Terms and Conditions of William Hill Casino. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Based upon our estimates and collected information, we consider William Hill Casino a very big online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. When evaluating a casino, we consider the number of complaints in relation to the casino's size, since bigger casinos generally receive a higher number of complaints due to a larger player base.

Based on our findings, no important casino blacklists feature William Hill Casino. The presence of a casino on various blacklists, including our own Casino Guru blacklist, is a potential sign of wrongdoing towards customers. Players are encouraged to consider this information when deciding where to play.

All in all, when combined with other factors that come into play in our review, William Hill Casino has landed an Above average Safety Index of 7.8. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: William Hill Casino is linked to 20 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of William Hill Casino.

Terms and Conditions of William Hill Casino

Whenever we review online casinos, we carefully read each casino's Terms and Conditions and evaluate their fairness. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of William Hill Casino to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding William Hill Casino

Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.

We currently have 38 complaints directly about this casino in our database, as well as 96 complaints about other casinos related to it. Because of these complaints, we've given this casino 43,690 black points in total, out of which 33,125 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of William Hill Casino

At Casino Guru, users have the opportunity to provide ratings and reviews of online casinos in order to share their opinions, feedback, or experiences. Based on these, we then generate a complete user satisfaction score, which varies from Terrible to Excellent.

Judging by the 47 user reviews given to William Hill Casino, it has an Excellent User feedback score. You may access the casino's user reviews in the User reviews section of this page.

Note: Since it is not uncommon that upset players leave many harmful reviews to damage casino's reputation, and some casinos post false reviews to increase their user feedback score, please note that user reviews may not accurately represent the casino's quality. We strive to filter these out and calculate an accurate user feedback score; however, for these reasons, we do not consider user feedback in our Safety Index calculation.

Licenses and company information

William Hill Casino is owned by WHG (International) Limited, and we have estimated its yearly revenues to be greater than $20,000,000. This makes it a medium-sized online casino according to our classifications.

William Hill Casino was licensed by regulatory authorities in these specific countries or geographic areas: Malta (Malta Gaming Authority), Gibraltar (Gibraltar Licensing Authority), United Kingdom (United Kingdom Gambling Commission).

Note: William Hill Casino has a connection to land-based casinos or betting establishments. These brick-and-mortar businesses are readily available and add credibility to the online casino. As a result, the casino's Safety Index is higher than would have been if it was only based on the online casino website.

Payment options, withdrawal limits and win limits

William Hill Casino supports 21 deposit methods. This includes: Neteller, Skrill, PaySafeCard, Payz (ecoPayz) , Mastercard, VISA, Giropay, Sofort Banking, PayPal, EPS, Trustly, Diners Club, Maestro, Postepay, Todito cash, Bank transfer, Revolut, CashAtCage, Fast Bank Transfer, ApplePay, TrueLayer.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The options available at William Hill Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes No Yes24/7

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at William Hill Casino, your account, withdrawals, or anything else. Based on the test we have conducted, we have rated the customer support of William Hill Casino as average.

Slots and casino games at William Hill Casino

Players can enjoy these types of casino games at William Hill Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Poker, Craps and dice, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games, Live shows.

Casino games supplied by 38 game providers are available. This includes Microgaming, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, WMS, iSoftBet, 1X2 Gaming, Realistic Games, Relax Gaming, SG Interactive, Inspired Gaming, PearFiction Studios, Live 5 Gaming, Playzido, Crucible Gaming, Wishbone, Alchemy Gaming, Gamevy, High Limit Studio, Reflex Gaming, Lucksome, Design Works Gaming (DWG), Games Global, Gaming Realms, Light & Wonder, Virtue Fusion, Bang Bang, Foxium, Section8, Snowborn Games, Instant Win Gaming (IWG), Triple Edge Studios, 4ThePlayer.

Bonuses and codes offered by William Hill Casino

Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. Our database presently holds 5 bonuses from William Hill Casino, which are listed in the 'Bonuses' section of this review.

Note: Take a look at our designated William Hill Casino bonuses page for more details about this casino's bonus offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (21)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • Mastercard
  • VISA
  • Giropay
  • Sofort Banking
Withdrawal limits
Not Limited for EUR

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
No keno
Scratch cards
eSports betting
Crash games

Language options

English website
None
English live chat

Game providers
Show all (38)

  • Pragmatic Play
  • Playtech
  • Microgaming
  • Yggdrasil Gaming
  • Quickspin
  • Evolution Gaming
  • Play'n GO
  • Red Tiger Gaming
CASINO SCREENSHOTS
william_hill_casino_game_gallery_desktop
william_hill_casino_homepage_desktop
william_hill_casino_promotions_desktop
william_hill_casino_game_gallery_mobile
william_hill_casino_homepage_mobile
william_hill_casino_promotions_mobile

Positives

  • Casino is online since 1998
  • No withdrawal limits
  • Live dealer games are available
  • Payments by PayPal are available
  • Mobile casino application for iOS and Android

Negatives

  • Company focuses on sports betting rather than the casino
  • Many unresolved complaints

Interesting facts

  • Big casino targeting UK
Author & Guarantor: Natalia Burlutskaia Last updated: 20 May 2024 Anything incorrect or missing? Let me know
Casino Bonuses

William Hill Casino bonuses

Browse all bonuses offered by William Hill Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (47)

User reviews of William Hill Casino

This is a place to share experience with William Hill Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Excellent

Rated by 47 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 1 month ago
Very good selection of games and betting events. Good and helpful support


  • A lot of games
  • Helpful support
  • Many different betting events
• 5 months ago
Been with William hill for less than 2 weeks... Claimed a welcome offer didn't win anything from the welcome offer.

Played book of dead and legacy of dead won almost a couple hundred quid and all of a sudden i have been excluded from claiming any promotions with William hill with no explanation so i have today deleted my William Hill Casino along with the APP.

If William Hill wish to view there customers in this light then you shall not get my custom.

It's a shame because I was just starting to enjoy William Hill Casino

I hate having to give negative reviews but when i have only had 1 bonus from William Hill which didn't last i am suddenly excluded from all promotions etc which worries me in terms of how they think of there customers at William hill.

I have today deleted my William hill account in light of this decision made by them
  • Wife range of games
  • Excluded from all William hill promotions without notice i had to find out for myself
  • Makes me wonder how they think of there customers to make such a decision/review
  • Been with William Hill less than 2 weeks
• 5 months ago
Really crowded selection of games and bets. Light speed withdrawals, I can recomment William Hill to any gambling enjoyer without hesitation.
  • Hundreds of games
  • Quick withdrawal
  • Good support
  • Chat room
• 9 months ago
Good morning. I would like to recommend William hill casino!If you are a gambling enthusiast and you are looking for the right place Everyone will find something for themselves 😃 efficient support, express deposits or withdrawals.I have one card added to Will for deposit and widhraw it's Revolut 😉. When sometimes you make a withdrawal. I enter the amounts, press widhraw and I already have the money in REVOLUT bank. Something amazing 😃
  • Fast widhraw
  • Good live chat at a high level
  • Thousands of games and sports bets
  • Min deposit and withdrawal is £5
  • Many promo
• 11 months ago
Large casino, amazing support and near-instant withdrawals. Nearly everything I could ask for from an Online Gaming Operator.
  • Near-Instant Withdrawal Functionality (even to restricted countries)
  • Easy Verification Process
  • Large Selection of Games
  • Large Selection of Gaming Providers
  • Large Selection of Other iGaming Software
  • Amazing Customer Support
  • Live Chat Support links broken/hidden in Global/English Support sites
  • Difficult to contact phone and chat support without digging for the correct link
  • Highly restrictive with countries
  • Highly restrictive with currency choice
• 1 year ago
Couldn't withdraw my winnings due to constant verification over 3 times, yet I could not withdraw. Fully verified and told to request a withdrawal just to get ask to verify myself again. William Hill is scummy. Due to anxiety and waiting days for a simple withdrawal to my skrill account I lost my funds.
  • There's nothing positive about this casino
  • Scummy practices
  • Scammers will do anything to not pay out
  • Stalling withdrawals on purpose
  • Make you fully verify yourself more than 3-4 times
  • Just avoid this crap
• 1 year ago
The casino is quite normal. The choice of games is good, I like to spend time here, good guys here in support
• 1 year ago
I was very surprised that they closed access for users from other countries!! A few years ago, when I played with them, they gave a lot of bonuses and promotions to customers from all over the world.
  • Not allowed in Ontario
• 2 years ago
Great casino. I've been playing it for 4-5 months, there are a lot of providers and slots. quick output. The customer support service works well, I have withdrawn large amounts many times,sometimes of course there were delays with the withdrawal, but mostly the withdrawal is very fast. In general, I am very happy with this platform
  • Great platform
  • no minuses, because this casino is very great platform to win some caaaaassshhhh
• 2 years ago
Super misze podoba good game everyone
• 2 years ago
Well, you can visit a website similar to KTO Lottery, here, you will be provided with a full range of online lottery betting types that are popular at the KTO house as well as the amount of bonuses that each type carries. again. From there, it is possible to make a choice of which type to play according to your ability as well as receive great rewards.
• 2 years ago
william hill is the best sports and casino games with the best dealers too plus the pit boss who cares about the customer focus.
  • cool
  • FRIENDLY DEALERS
Safety Index explained

Safety Index of William Hill Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of William Hill Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.8/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Other factors

  • Reputation helped by land-based casinos or betting shops

Complaints about William Hill Casino and related casinos (310)

310All3Opened137Not solved48Solved122Rejected

Complaints directly about William Hill Casino

Show 2 similiar complaints with 3,369 black points in total (3,369 for this casino)
Show 5 similiar complaints with 238 black points in total (238 for this casino)
Show 10 similiar complaints with 42 black points in total (42 for this casino)
Show 7 similiar complaints with 255 black points in total (255 for this casino)

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Show more complaints (+68)
Discussion

William Hill Casino Discussion

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Payment methods

William Hill Casino payment methods

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