In this review of PlayGrand Casino, our impartial casino review team carefully evaluated this casino and its pros and cons based on our casino review methodology. Our expert team has taken into account the fairness of the casino's Terms and Conditions, valid licenses, complaints from players, customer support, limits, and other significant markers to assess whether this casino is safe to play at and legit, an overt scam, or something in between.
Our calculation of the casino's Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. PlayGrand Casino has a Very high Safety Index of 9.0, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Proceed with reading our PlayGrand Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.
Is PlayGrand Casino fair and safe? Safety Index explained
To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.
In our review of PlayGrand Casino, we read and assessed Terms and Conditions of PlayGrand Casino in-depth. We did not discover any rules or clauses that we deem unfair or predatory. This is a good sign, as rules of this nature could possibly be employed to avoid paying out winnings to players.
Based upon our estimates and collected information, we consider PlayGrand Casino a medium-sized online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.
We did not find PlayGrand Casino on any relevant casino blacklists. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.
All of that, together with other factors considered in our review, has resulted in PlayGrand Casino having a Safety Index of 9.0, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.
Note: To the best of our knowledge, PlayGrand Casino is associated with 4 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of PlayGrand Casino.
PlayGrand Casino T&Cs
When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We did not find any unfair or predatory rules in the Terms and Conditions of PlayGrand Casino during our review.
Player complaints related to PlayGrand Casino
Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.
We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 12 black points in total, out of which 12 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of PlayGrand Casino
On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.
The user satisfaction feedback of PlayGrand Casino shared by 19 users has resulted in a Great User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.
Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.
PlayGrand Casino company information and licenses
PlayGrand Casino belongs to White Hat Gaming Limited and has estimated yearly revenues over $5,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
PlayGrand Casino has been granted licenses by authorities in the following countries or regions: United Kingdom (United Kingdom Gambling Commission), Malta (Malta Gaming Authority).
About payment methods and win and withdrawal limits
PlayGrand Casino accepts 49 payment options. This includes: Neteller, Skrill, PaySafeCard, VISA, Mastercard, Trustly, PayPal, Boleto Bancario, Maestro, Neosurf, AstroPay, Western Union, Bank transfer, Santander, Instant Bank Transfer, PayTrail, MuchBetter, Rapid Transfer, Interac, LuxonPay, Caixa, Banco do Brasil, Itaú, Banco BCI, UPI, MiFinity, Revolut, Sicredi, PicPay, PIX, Jeton Cash, Banco Original, Banco Banrisul, Banco Safra, Caja Municipal de Ica, eZeeWallet, Banco de Crédito BCP , Volt, WebPay, Jeton, Banco Estado, Caja Vecina, Sencillito, KasNet, Pago Efectivo, Scotiabank, BBVA, CashtoCode, Interbank.
Winnings and withdrawals are typically regulated by limits set by the casino. In many instances, the limits are high enough to not impact the majority of players. However, certain casinos impose win or withdrawal restrictions that may be quite limiting. That's why we always examine these aspects in our casino reviews. The information regarding the casino's win and withdrawal limits is displayed in the table below.
Withdrawal limits
Win limits
EUR 5,000 per week
EUR 250,000 per spin
EUR 10,000 per month
USD 250,000 per spin
USD 5,000 per week
NOK 2,500,000 per spin
USD 10,000 per month
CAD 250,000 per spin
Unlimited in GBP
ARS 250,000,000 per spin
NOK 50,000 per week
BRL 2,500,000 per spin
NOK 100,000 per month
CLP 250,000,000 per spin
CAD 5,000 per week
INR 25,000,000 per spin
CAD 10,000 per month
NZD 250,000 per spin
ARS 5,000,000 per week
ARS 10,000,000 per month
BRL 50,000 per week
BRL 100,000 per month
CLP 5,000,000 per week
CLP 10,000,000 per month
INR 500,000 per week
INR 1,000,000 per month
NZD 5,000 per week
NZD 10,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Languages and customer support options
Members of our casino review team collect information about customer support and available languages when reviewing online casinos. The table below contains information about the languages at PlayGrand Casino.
Language
Website
Customer support
Live chat
English
24/7
Spanish
24/7
Portuguese
24/7
Finnish
24/7
French
24/7
Norwegian
24/7
Members of our casino review team contacted the casino's representatives to learn how helpful, professional, and quick their responses are. Since customer support can assist you with problems related to registration process at PlayGrand Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say PlayGrand Casino has a good customer support based on the responses we have received during our testing.
PlayGrand Casino casino games and slots
You can play these types of games at PlayGrand Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows.
Titles supplied by 132 casino game providers are available. This includes NetEnt, Nolimit City, Microgaming, Play'n GO, Merkur Gaming, Blueprint Gaming, IGT, Evolution Gaming, Pragmatic Play, Thunderkick, Red Tiger Gaming, Big Time Gaming, WMS, Scientific Games (SG Digital), NYX Gaming Group, ELK Studios, Ezugi, Push Gaming, Eyecon, BGaming, Bally, Barcrest, Wazdan, Lightning Box, Red Rake Gaming, Leander Games, Spinomenal, Rabcat, 1X2 Gaming, Booming Games, Tom Horn, Iron Dog Studio, Realistic Games, Relax Gaming, Chance Interactive, Greentube, Endemol Games, Ainsworth, Bullshark Games, Inspired Gaming, Jelly, PearFiction Studios, Fantasma, Live 5 Gaming, Old Skool Studios, Half Pixel Studios, Playzido, Authentic Gaming, Spinmatic, Apollo Games, Nailed it! Games, NetGaming, ALL41 STUDIOS, Armadillo Studios, Revolver Gaming, Northern Lights Gaming, On Air Entertainment, Four Leaf Gaming, Triple Edge Studios, Infinity Dragon Studios, Jade Rabbit Studio, PGsoft (Pocket Games Soft), Reel Play, Asylum Labs, Gameburger Studios, Slingo, Neon Valley Studios, Max Win Gaming, Crucible Gaming, S-Games, Skywind Group, High Limit Studio, Pulse 8 Studios, AvatarUX, Peter & Sons, Blue Guru Games, Hammertime, Aurum Signature Studios, Design Works Gaming (DWG), Golden Rock Studios, Stormcraft Studios, Red7, 4ThePlayer, AreaVegas, Gacha studios, Ino Games, Betdigital, Oros Gaming, Prospect Gaming, Swintt, Felt Gaming, Wishbone, Slingshot Studios, Alchemy Gaming, Ad Lunam, GONG Gaming Technologies, Shuffle Master, Fortune Factory Studios, Spribe, Lady Luck Games, Spearhead Studios, RAW iGaming, Foxium, AGS, Buck Stakes Entertainment, Crazy Tooth Studio, Oryx, Gaming Corps, Games Inc., Leap Gaming, Switch Studios, Blue Ring Studios, Synot Games, Stakelogic, Gamevy, SpinPlay Games, Neko Games, Gold Coin Studios, Lucksome, Kalamba Games, Side City, Core Gaming, Colossus Bets, Just For The Win, Storm Gaming, Reel Time Gaming, Silverback Gaming, Snowborn Games, Electric Elephant, Hacksaw Gaming, Print Studios, Ruby Play.
PlayGrand Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. There are 6 bonuses offered by PlayGrand Casino in our database at the moment. All the deals are available in the 'Bonuses' section of this review.
Note: Visit our separate page on PlayGrand Casino bonuses to learn more about this casino's offers.
Browse all bonuses offered by PlayGrand Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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User reviews
(19)
User reviews of PlayGrand Casino
This is a place to share experience with PlayGrand Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
i deposited 300 euro, won 4600 at this moment passed more than two weeks, i can not receive money casino always write about some error with money transfer (i think scam scheme and waste time hoping that i will loose money)
all pluses are nothing if casino do not withdraw winnings
very slow KYc
casino can not ( or do not want ) to withdraw winnings
Great selection of games! Support is always friendly and helpful! One of the best online casinos I have found! I would recommend this casino to anyone! Very user friendly.
Awesome casino, awesome bonuses, heaps of games with easy to navigate the platform, and great customer support. Overall thoroughly enjoyable and positive experience.
The casino is nice. It has a 35 times wagering requirements, which is nice also.
Wide range of games
Plenty of payment options
It has the game Golden hook
Not enough promotions according to me
Safety Index explained
Safety Index of PlayGrand Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of PlayGrand Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.0/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
11 May 2020
Complaints about related Casilando Casino
(Same management)
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Submitted:
19 Oct 2022
Show more complaints (+7)
Discussion
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