Home Online Casinos PlayGrand Casino Review

PlayGrand Casino Review

Players from Virginia Not Accepted
9.1 Reputation
rating
Perfect
Reputation
Players from Virginia Not Accepted
Perfect
Reputation
Author: Matej Novota | This review was last updated: 2020-05-01T00:00Z  

We've thoroughly reviewed PlayGrand Casino and gave it a perfect reputation rating, which is the best rating any casino can get from us. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. PlayGrand Casino is related to other online casinos listed below and its rating is also positively influenced by them. Read the full review below and learn more about this casino.

According to our research and estimates, PlayGrand Casino is a medium-sized online casino revenue-wise. However, it's a part of a big group of related casinos with high combined revenues. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 0 complaints directly about this casino in our database, as well as 2 complaints about other casinos related to it. Because of these complaints, we've given this casino 60 black points in total, out of which 60 come from related casinos. You can find more information about all of the complaints and black points below.

Warning: PlayGrand Casino has a win limit of €250,000 per spin (game round). If you win more, you will not get the money exceeding the limit. We consider any win limit to be extremely unfair to players, which is why we penalize any casino that has implemented it, unless the win limit is enforced by third-party factors, such as local regulations.

Based on all of the information mentioned in this review and our perfect reputation rating of this casino, we can conclusively say that PlayGrand Casino is a great place to play. If you are looking for a perfect online casino, we recommend trying out this one.

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Residents from
Virginia
Not accepted
IP addr. from
Virginia
Not blocked
VPN
usage
Prohibited
Website
Language
English (+3)
Live Chat
Language
English (+3)
Email Support
Language
English (+3)
No Deposit Bonus
Not available
Deposit Bonus
Not available
Owner
White Hat Gaming
Established
2015
Withdrawal limit
€40,000  per month
Licensing Authorities
Sweden
Perfect
United Kingdom
Perfect
Malta
Perfect
Interesting Facts
  • The maximum payout on games is €250,000 (except progressive jackpot)
  • Small casino popular in Europe
Positives
  • Option to show RTP of all games
  • Extensive collection of games from multiple providers
  • Good monthly withdrawal limits
  • Live chat support is available 24/7
Negatives
  • Currency added to casino account automatically based on player’s country

Complaints about PlayGrand Casino and related casinos (2)

We have conducted extensive research on the web and as a result we have found following 2 complaints on PlayGrand Casino or any brands that might be interconnected with it. Taking into account seriousness and credibility of these complaints and estimated size of casino revenues we decided to give PlayGrand Casino a Perfect reputation.

Perfect Casino Reputation
Complaints about related 21 Casino (Same management)
Delayed payment, status unknown
Black points: 100 (50 for this casino)
The account was under the investigation without a relevant reason given to the player.
The player, Bouranga, requested a withdrawal of €100 that they won from a bonus with free spins. The withdrawal was denied and the reason the casino provided was that the player's account was under the investigation. Bouranga said that twelve weeks is a long time to wait for an update on the account. There is no further information on this case and it remains unresolved.
Disputed amount: €100 (bonus money)
This complaint is from 9/2018
Read more on: askgamblers.com
Read more
Complaints about related FruityCasa Casino (Same management)
No reaction, good regulator
Black points: 20 (10 for this casino)
The player's withdrawal request was reversed.
The player requested a withdrawal of €9,000 but about a week later, the casino reversed it without any explanation except that their account was under the review. Ever since then, there is no further information available.
Disputed amount: €9,000 (real money)
This complaint is from 11/2018
Read more on: askgamblers.com
Read more

Have you found a relevant complaint about this casino, or do you have personal bad experience? Help others and submit your complaint.

* We only list complaints, where the casino might be breaking our Fair Gambling Codex.

PlayGrand Casino Bonus

PlayGrand Casino
Perfect reputation

50 FREE SPINS on Book of Dead

Registration No Deposit Bonus from PlayGrand Casino
Wagering requirements: 35x (restrictions apply)
  • The amount you win from your free spins will be added to your account as bonus funds. You then need to wager that amount 35-times to convert it into real money.
  • If you win $5 from free spins, you will then have to wager $175 ($5 * 35) to convert it.
  • This bonus can only be used on these types of casino games: Slots.
Value of free spins: $5 (50 spins at $0.1 per spin)
  • This bonus consists of 50 free spins, each of which has a value of 0.1. Therefore, this free spins bonus has a total value of $5.
Maximum cashout: Can$100, Maximum bet: $5
  • The amount of money you can withdraw from your free spins winnings is limited to Can$100. Any winnings over this limit will be forfeited.
  • You cannot bet more than $5 while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
Bonus expiration: 10 days
  • You will have 10 days to play your free spins. If you don’t use them in this timeframe, your free spins will be removed from your account.
You should get this bonus relatively FAST
  • According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is relatively fast.
The player has to make a deposit before they start wagering the winnings from free spins New players only
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PlayGrand Casino
Perfect reputation

100% up to £300 and up to 30 extra spins (£0.1/spin)

1st Deposit Bonus from PlayGrand Casino
Minimum deposit: £10, Maximum cashout: Unlimited
  • You need to deposit at least £10 to be eligible for this bonus.
  • This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
Wagering requirements: 35x (bonus + deposit) (restrictions apply)
  • You will have to wager 35-times the sum of your bonus and deposit to clear the bonus and be able to withdraw your winnings.
  • For example, if you deposit £100 and get a £100 bonus, you will have to wager £7,000 in total (£200 * 35) before being allowed to make a withdrawal.
  • Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Roulette 10%, Blackjack 10%, Video poker 5%, Baccarat 10%, Keno 100%, Scratch cards 100%.
Maximum bet: £5
  • You cannot bet more than £5 while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
You should get this bonus almost INSTANTLY
  • According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is more or less instant.
Free spins: up to 30 spins on Reactoonz, £0.1 per spin (up to £3 total value)
  • Alongside this deposit bonus, you will also get up to 30 free spins that can be used on Reactoonz. Each free spin has a value of £0.1, which means that the free spins add up to £3 to the value of this bonus.
18+. New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz™), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead™), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt™). Spins on specified games only. Bonus money is separate to Cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms Apply. BeGambleAware.org
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PlayGrand Casino
Perfect reputation

100% up to Can$300 and up to 30 extra spins (Can$0.1/spin)

1st Deposit Bonus from PlayGrand Casino
Minimum deposit: Can$10, Maximum cashout: Unlimited, Excluded payment methods: Skrill, Neteller
  • You need to deposit at least Can$10 to be eligible for this bonus.
  • This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
  • If you deposit using Skrill or Neteller, you will not be eligible to receive this bonus, or your winnings may be voided afterwards.
Wagering requirements: 35x (bonus + deposit) (restrictions apply)
  • You will have to wager 35-times the sum of your bonus and deposit to clear the bonus and be able to withdraw your winnings.
  • For example, if you deposit Can$100 and get a Can$100 bonus, you will have to wager Can$7,000 in total (Can$200 * 35) before being allowed to make a withdrawal.
  • Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Roulette 10%, Blackjack 10%, Video poker 5%, Baccarat 10%, Keno 100%, Scratch cards 100%.
Maximum bet: Can$5 or 10% of starting bonus value (lower value applies)
  • You cannot bet more than Can$5 or 10% of the intitial value of your bonus while playing with bonus funds. The lower of the two values applies. If you get a Can$100 bonus, your maximum bet will be Can$5, because it is lower than Can$10 (10% of Can$100). If you break this rule, the casino may confiscate your winnings.
You should get this bonus almost INSTANTLY, Bonus expiration: 30 days
  • According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is more or less instant.
  • The bonus expires 30 days after being added to your account. If you don’t manage to clear the wagering requirements by then, the remaining bonus amount will be deducted from your account.
Free spins: up to 30 spins on Reactoonz, Can$0.1 per spin (up to Can$3 total value)
  • Alongside this deposit bonus, you will also get up to 30 free spins that can be used on Reactoonz. Each free spin has a value of Can$0.1, which means that the free spins add up to Can$3 to the value of this bonus.
Free spins conditions: 10-day expiration
  • You will have 10 days to play your free spins. If you don’t use them in this timeframe, your free spins will be removed from your account.
18+, rgf.org.mt (Responsible Gaming Foundation) New players only
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PlayGrand Casino
Perfect reputation

100% up to 100 kr

1st Deposit Bonus from PlayGrand Casino
Minimum deposit: 100 kr, Maximum cashout: Unlimited
  • You need to deposit at least 100 kr to be eligible for this bonus.
  • This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
Wagering requirements: 35x bonus (restrictions apply)
  • You will have to wager 35-times the bonus value to clear the bonus and be able to withdraw your winnings.
  • For example, if you deposit 100 kr and get a 100 kr bonus, you will have to wager 3,500 kr in total (100 kr * 35) before being allowed to make a withdrawal.
  • Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Roulette 10%, Blackjack 10%, Video poker 5%, Baccarat 10%, Keno 100%, Scratch cards 100%.
Maximum bet: 50 kr
  • You cannot bet more than 50 kr while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
You should get this bonus almost INSTANTLY, Bonus expiration: 60 days
  • According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is more or less instant.
  • The bonus expires 60 days after being added to your account. If you don’t manage to clear the wagering requirements by then, the remaining bonus amount will be deducted from your account.
18+. Ett bonuserbjudande per ny spelare med vår licens. Minsta insättning är 100 KR. Högsta tillåtna insats med bonusen är 50 KR. Bonusen ger 100% upp till 100 KR & måste användas inom 60 dagar. Omsättningskravet är x35 bonus. Klicka här för fullständiga regler & villkor. Stodlinjen.se Welcome offer is valid for new players only who have not accepted a welcome offer bonus from any other casino on White Hat Gaming network
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PlayGrand Casino
Perfect reputation

50% up to £500 and up to 50 extra spins (£0.1/spin)

2nd Deposit Bonus from PlayGrand Casino
Minimum deposit: £10, Maximum cashout: Unlimited
  • You need to deposit at least £10 to be eligible for this bonus.
  • This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
Wagering requirements: 35x (bonus + deposit) (restrictions apply)
  • You will have to wager 35-times the sum of your bonus and deposit to clear the bonus and be able to withdraw your winnings.
  • For example, if you deposit £100 and get a £50 bonus, you will have to wager £5,250 in total (£150 * 35) before being allowed to make a withdrawal.
  • Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Roulette 10%, Blackjack 10%, Video poker 5%, Baccarat 10%, Keno 100%, Scratch cards 100%.
Maximum bet: £5
  • You cannot bet more than £5 while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
You should get this bonus almost INSTANTLY
  • According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is more or less instant.
Free spins: up to 50 spins on Book of Dead, £0.1 per spin (up to £5 total value)
  • Alongside this deposit bonus, you will also get up to 50 free spins that can be used on Book of Dead. Each free spin has a value of £0.1, which means that the free spins add up to £5 to the value of this bonus.
18+. New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz™), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead™), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt™). Spins on specified games only. Bonus money is separate to Cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms Apply. BeGambleAware.org
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PlayGrand Casino
Perfect reputation

50% up to Can$500 and up to 50 extra spins (Can$0.1/spin)

2nd Deposit Bonus from PlayGrand Casino
Minimum deposit: Can$10, Maximum cashout: Unlimited, Excluded payment methods: Skrill, Neteller
  • You need to deposit at least Can$10 to be eligible for this bonus.
  • This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
  • If you deposit using Skrill or Neteller, you will not be eligible to receive this bonus, or your winnings may be voided afterwards.
Wagering requirements: 35x (bonus + deposit) (restrictions apply)
  • You will have to wager 35-times the sum of your bonus and deposit to clear the bonus and be able to withdraw your winnings.
  • For example, if you deposit Can$100 and get a Can$50 bonus, you will have to wager Can$5,250 in total (Can$150 * 35) before being allowed to make a withdrawal.
  • Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Roulette 10%, Blackjack 10%, Video poker 5%, Baccarat 10%, Keno 100%, Scratch cards 100%.
Maximum bet: Can$5 or 10% of starting bonus value (lower value applies)
  • You cannot bet more than Can$5 or 10% of the intitial value of your bonus while playing with bonus funds. The lower of the two values applies. If you get a Can$50 bonus, your maximum bet will be Can$5. If you break this rule, the casino may confiscate your winnings.
You should get this bonus almost INSTANTLY
  • According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is more or less instant.
Free spins: up to 50 spins on Book of Dead, Can$0.1 per spin (up to Can$5 total value)
  • Alongside this deposit bonus, you will also get up to 50 free spins that can be used on Book of Dead. Each free spin has a value of Can$0.1, which means that the free spins add up to Can$5 to the value of this bonus.
Free spins conditions: 10-day expiration
  • You will have 10 days to play your free spins. If you don’t use them in this timeframe, your free spins will be removed from your account.
New Players Only 18+, rgf.org.mt (Responsible Gaming Foundation)
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PlayGrand Casino
Perfect reputation

25% up to £200 and up to 20 extra spins (£0.1/spin)

3rd Deposit Bonus from PlayGrand Casino
Minimum deposit: £10, Maximum cashout: Unlimited
  • You need to deposit at least £10 to be eligible for this bonus.
  • This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
Wagering requirements: 35x (bonus + deposit) (restrictions apply)
  • You will have to wager 35-times the sum of your bonus and deposit to clear the bonus and be able to withdraw your winnings.
  • For example, if you deposit £50 and get a £12.5 bonus, you will have to wager £2,187.5 in total (£62.5 * 35) before being allowed to make a withdrawal.
  • Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Roulette 10%, Blackjack 10%, Video poker 5%, Baccarat 10%, Keno 100%, Scratch cards 100%.
Maximum bet: £5
  • You cannot bet more than £5 while playing with bonus funds. If you break this rule, the casino may confiscate your winnings.
You should get this bonus almost INSTANTLY
  • According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is more or less instant.
Free spins: up to 20 spins on Legacy of Egypt, £0.1 per spin (up to £2 total value)
  • Alongside this deposit bonus, you will also get up to 20 free spins that can be used on Legacy of Egypt. Each free spin has a value of £0.1, which means that the free spins add up to £2 to the value of this bonus.
18+. New players only. Min. deposit £10. Bonus: 1st deposit 100% up to £300 + 30 bonus spins (Reactoonz™), 2nd deposit 50% up to £500 + 50 bonus spins (Book of Dead™), 3rd deposit 25% up to £200 + 20 bonus spins (Legacy of Egypt™). Spins on specified games only. Bonus money is separate to Cash funds & subject to 35x wagering requirement. £5 bonus max. bet. Bonus must be used within 30 days, spins within 10 days, otherwise any unused will be removed. Only bonus funds contribute towards wagering requirements. Terms Apply. BeGambleAware.org
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Has bonus worked for you?
PlayGrand Casino
Perfect reputation

25% up to Can$200 and up to 20 extra spins (Can$0.1/spin)

3rd Deposit Bonus from PlayGrand Casino
Minimum deposit: Can$10, Maximum cashout: Unlimited, Excluded payment methods: Skrill, Neteller
  • You need to deposit at least Can$10 to be eligible for this bonus.
  • This bonus does not have a maximum cashout limit. There may be other limits in place though, like a general win limit or withdrawal limit that applies to all players in this casino.
  • If you deposit using Skrill or Neteller, you will not be eligible to receive this bonus, or your winnings may be voided afterwards.
Wagering requirements: 35x (bonus + deposit) (restrictions apply)
  • You will have to wager 35-times the sum of your bonus and deposit to clear the bonus and be able to withdraw your winnings.
  • For example, if you deposit Can$50 and get a Can$12.5 bonus, you will have to wager Can$2,187.5 in total (Can$62.5 * 35) before being allowed to make a withdrawal.
  • Some types of games have a decreased contribution towards the wagering requirements: Slots 100%, Roulette 10%, Blackjack 10%, Video poker 5%, Baccarat 10%, Keno 100%, Scratch cards 100%.
Maximum bet: Can$5 or 10% of starting bonus value (lower value applies)
  • You cannot bet more than Can$5 or 10% of the intitial value of your bonus while playing with bonus funds. The lower of the two values applies. If you get a Can$12.5 bonus, your maximum bet will be Can$1.25 (10% of Can$12.5), because it is lower than Can$5. If you break this rule, the casino may confiscate your winnings.
You should get this bonus almost INSTANTLY, Bonus expiration: 30 days
  • According to our testers and feedback from other players that claimed this bonus, the process of getting this bonus is more or less instant.
  • The bonus expires 30 days after being added to your account. If you don’t manage to clear the wagering requirements by then, the remaining bonus amount will be deducted from your account.
Free spins: up to 20 spins on Legacy of Egypt, Can$0.1 per spin (up to Can$2 total value)
  • Alongside this deposit bonus, you will also get up to 20 free spins that can be used on Legacy of Egypt. Each free spin has a value of Can$0.1, which means that the free spins add up to Can$2 to the value of this bonus.
Free spins conditions: 10-day expiration
  • You will have 10 days to play your free spins. If you don’t use them in this timeframe, your free spins will be removed from your account.
18+, rgf.org.mt (Responsible Gaming Foundation)
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PlayGrand Casino Payment methods

Payment Method Deposit
Limits & fees
Withdrawal
Limits & fees
Withdrawal Time
Neteller Neteller Can$10 - ?
No Fee
€10 - ?
No Fee
-
Skrill Skrill Can$10 - ?
No Fee
€10 - ?
No Fee
-
PaySafeCard PaySafeCard Can$10 - ?
No Fee
Not Available -
EntroPay EntroPay €10 - ?
Not Available -
Mastercard Mastercard Can$10 - ?
No Fee
€10 - ?
No Fee
-
VISA VISA Can$10 - ?
No Fee
€10 - ?
No Fee
-
SOFORT Überweisung SOFORT Überweisung €10 - ?
Not Available -
Giropay Giropay - - -
PayPal PayPal £10 - ?
£10 - ?
-
Trustly Trustly €10 - ?
€10 - ?
-
Maestro Maestro €10 - ?
No Fee
€10 - ?
No Fee
-
Bank transfer Bank transfer Can$10 - ?
No Fee
Can$10 - ?
No Fee
-
Boku Boku £10 - ?
Not Available -
Interac e-Transfer Interac e-Transfer Can$10 - ?
Not Available -
Klarna Klarna €10 - ?
Not Available -
Rapid Transfer Rapid Transfer €10 - ?
Not Available -
Interac Interac Can$10 - ?
Not Available -
SEPA SEPA €10 - ?
Not Available -

PlayGrand Casino Games

Slots
Roulette
Blackjack
Sports betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps
Keno
Scratch cards
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