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Hotline Casino review
No Deposit Bonus:
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Deposit Bonus:
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Payment methods
Show all (63)
  • Skrill
  • Neteller
  • PaysafeCard
  • VISA
  • Mastercard
  • Multibanco
  • Neosurf
  • Boleto Bancário
WoT N.V.
2018
< $1,000,000
OverviewBonusesUser reviews14Safety Index explainedDiscussion46Payment methods63
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Hotline Casino Review

This review examines Hotline Casino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.

The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. The higher the Safety Index, the greater the assurance of playing and receiving winnings without problems. Hotline Casino has an Above average Safety Index that sits at 6.6, indicating that it may be an acceptable option for certain players. However, there are numerous casinos with even higher rankings in terms of fairness and safety. Proceed with reading our Hotline Casino review to learn more about this casino. This will help you make an informed decision about whether this casino is right for you.

Fairness and safety of Hotline Casino

To determine a casino's Safety Index, we use a detailed formula that considers a multitude of information gathered and assessed during our comprehensive review process. These include the casino's T&Cs, complaints from players, estimated revenues, blacklists, and many others.

In our review of Hotline Casino, we read and assessed Terms and Conditions of Hotline Casino in-depth. We found some rules or clauses that were not favorable. Despite our findings, we consider the T&Cs to be mostly fair. An unfair or predatory rule can potentially be used against players to justify not paying out winnings to them, but our findings for this casino were only minor.

Based on our estimates or gathered data, Hotline Casino is a medium-sized online casino. It has an average amount of restrained payouts in complaints from players, when we take its size into account. We factor in a correlation between casino's size and player complaints, because we realize that larger casinos typically tend to receive more complaints on account of increased player count.

Based on our findings, no important casino blacklists feature Hotline Casino. Casino blacklists, such as our own Casino Guru blacklist, may indicate mistreatment of customers by a casino. Therefore, we recommend players consider these lists when selecting a casino to play at.

All in all, when combined with other factors that come into play in our review, Hotline Casino has landed an Above average Safety Index of 6.6. Although this casino could be a satisfactory option for some, it is imperative for us to remind players that there are other casinos that better foster fairness and honesty in their treatment of customers.

Note: Hotline Casino is linked to 5 other online casinos, based on the information we've collected. Because of the relationship between these casinos, we have considered the qualities of the related casinos when calculating the Safety Index of Hotline Casino.

Terms and Conditions of Hotline Casino

When reviewing online casinos, we thoroughly go over the Terms & Conditions of every casino in order to monitor their fairness. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Hotline Casino to be mostly fair.

Note: Our particular discoveries from the T&Cs analysis are available here.

Player complaints regarding Hotline Casino

Our casino assessment approach relies heavily on player complaints, which provide us with a comprehensive understanding of struggles experienced by players and how casinos address them. When calculating the Safety Index of each casino, we consider all complaints received through our Complaint Resolution Center, as well as those sourced from other channels.

We currently have 5 complaints directly about this casino in our database, as well as 26 complaints about other casinos related to it. Because of these complaints, we've given this casino 2,744 black points in total, out of which 1,935 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and reviews of Hotline Casino

On Casino Guru, players may evaluate and review online casinos to express their ideas, feedback, and experiences. Based on this information, we calculate a total user satisfaction rating that spans from Terrible to Excellent.

Based on the 48 user reviews of Hotline Casino in our database, it has a Terrible User feedback score. Read the reviews in the 'User reviews' part of this page to learn more.

Note: User reviews may not fully reflect the casino’s quality, as some casinos may try to write fake reviews to improve their user feedback score, and there may also be unhappy players writing multiple negative reviews to worsen the casino’s reputation. We try our best to filter them out and generate an unbiased user feedback rating. Nevertheless, we do not consider user feedback when calculating the Safety Index.

Licenses and company information

Hotline Casino is owned by WoT N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.

Hotline Casino is licensed by Curaçao Gaming Authority in Curaçao.

Payment options, withdrawal limits and win limits

Hotline Casino supports 63 deposit methods. This includes: Skrill, Neteller, PaysafeCard, VISA, Mastercard, Multibanco, Neosurf, Boleto Bancário, Bitcoin (BTC), Online bank transfer, ApplePay, Interac, Klarna, blik, ING Bank, eZeeWallet, MiFinity, PaySera, Allied Irish Banks (AIB), Ulster Bank, UniCredit Bank, Maya, Revolut, SEB Bank, UBB, Volksbank, PIX, PicPay, Banco do Brasil, GCash, Unified Payments Interface (UPI), PhonePe, MoonPay, Wert, Bradesco, Itaú, Banco Banrisul, SEPA, Bitcoin Cash (BCH), Cardano (ADA), Litecoin (LTC), Jeton Cash, Banxa, Tether (USDT), Dogecoin (DOGE), Ethereum (ETH), Interac e-Transfer, IMPS, Ripple (XRP), MuchBetter, Piastrix, Kvitum, CashtoCode, Tron (TRX), Google Pay, Jeton, Jetonbank, Bank of Ireland, Dai (DAI), Toncoin (TON), Binance Pay, Solana (SOL), Shiba Inu (SHIB).

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. The options available at Hotline Casino can be seen in the table below.

Language Website Customer support Live chat
English Yes Yes Yes24/7
Spanish Yes Yes Yes24/7
Russian Yes Yes Yes24/7
German Yes Yes Yes24/7
Polish Yes Yes Yes24/7
Norwegian No Yes Yes24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Hotline Casino, your account, withdrawals, or anything else. According to our tests and collected information, Hotline Casino has a good customer support.

Hotline Casino slots and casino games

Players can enjoy these types of casino games at Hotline Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Casino games supplied by 78 game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Red Rake Gaming, Spinomenal, 1X2 Network, Booming Games, Tom Horn, 2By2 Gaming, Iron Dog Studio, Belatra Games, Relax Gaming, Smartsoft Gaming, Platipus, Lucky Streak, Spadegaming, BF Games, Fortune Factory Studios, Spribe, All For One Studios (ALL41), OneTouch, iMoon, Galaxsys, CT Gaming, Reevo, Spearhead Studios, RAW iGaming, Mascot Gaming, Vivo Gaming, Onlyplay, PGsoft (Pocket Games Soft), Gameburger Studios, Gamebeat, MGA, Fugaso, Caleta Gaming, RTG Slots, AvatarUX, Peter & Sons, SpinPlay Games, Retro Gaming, YGR Gaming (Yes Get Rich), Imagine Live, 3 Oaks Gaming, Gamzix, Kalamba Games, 1spin4win, Games Global, Just For The Win, InOut, PopOK Gaming, EGT Digital, TopSpin Games, Triple Cherry, Hacksaw Gaming, Netgame, Ka Gaming.

Hotline Casino bonuses and promo codes

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.

Currently, our database has the following 11 bonuses from Hotline Casino:

  • 150 FREE SPINS on Fruits of Luxor
  • €10 NO DEPOSIT BONUS
  • 100% up to $500
  • 150% up to $300
  • 50 EXTRA SPINS on Legacy of Egypt
  • 100 EXTRA SPINS on Rise of Merlin
  • 50 EXTRA SPINS on Dawn of Egypt
  • 100% up to $400
  • 100 EXTRA SPINS on Grim Muerto
  • 50 EXTRA SPINS on House of Doom
  • 50% up to $300

Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (63)
  • Skrill
  • Neteller
  • PaysafeCard
  • VISA
  • Mastercard
  • Multibanco
  • Neosurf
  • Boleto Bancário

Games

Show all
Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
No eSports betting
Crash games
Real GamesVerified by Gamecheck

Language options

us
English website
All languages (5)
us
English customer support
All languages (6)
us
English live chat
All languages (6)

Game providers

Show all (78)
  • NetEnt
  • Nolimit City
  • TaDa Gaming
  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • Playtech
  • Big Time Gaming

Casino screenshots

hotline_casino_homepage_desktop
hotline_casino_promotions_desktop
hotline_casino_homepage_mobile
hotline_casino_promotions_mobile

Positives

  • Tournaments available
  • Live chat support is available 24/7
  • Live dealer games are available

Negatives

  • Live chat is available only after registration
  • Not all of the terms and conditions are translated to the language option provided on the website
  • Not all payment methods are available for all countries
Casino Bonuses

Hotline Casino bonuses

Browse all bonuses offered by Hotline Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru
We want players to understand gambling.
User reviews (14)

User reviews of Hotline Casino

This is a place to share experience with Hotline Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Bad

Rated by 14 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review
Casino Guru
We want players to understand gambling.
• 1 week ago
I didn't think this casino was practically a scam... I invested so much money... and when I took the 100 spins bonus without a wager... I won 100 euros... I withdrew it, and they only paid me 50, but the other 50 was rejected and they don't show up anywhere... So, I haven't seen the 50 that I successfully withdrew for 4 days either... this is unseemly... this way you'll lose all your customers... sad...
  • Payments are a problem
  • The support is disgusting
• 1 week ago
Excellent casino and quick access to the bonus. Truly hassle-free to get the free spins bonus. The games are very fun and I had no problems accessing them.
  • Excellent way to access the bonus quickly and easily, and it works in any game that accepts the bonus. I really liked the casino.
• 2 months ago
It was fine, it's a casino with good bonuses. Good luck getting a payout though! They loooove taking money but all of a sudden GHOST when it's time to payout. WTF IS PAID TO CASH!?!? EXPLAIN THAT PLEASE
  • Frequent tournaments that are winnable
  • No agents working customer service
  • One agent with attitude and will actually avoid you
  • Dodging payouts and payout questions
  • No response via email support
  • No emails about account, nor options to change it
  • No indication of verification success or even receipt
• 4 months ago
The casino was alright I got there 10$ free promo and won right off the hope ×250 win which brought me to a total of 100$ something. But was just a carrot at the end of a string I didn't get any decent wins of any significant value and maybe 2 bonus games and they were absolutely pointless. Definitely just trying to get me to deposit on hopes alone. Almost worked if it wasn't to obvious someone is watching your plays again so definitely just your average casino!
  • Good game selection
  • Won a decent amount on bonus
  • Build you up to knock you down
  • Very Low winnings
• 4 months ago
I tried two Free Spins bonuses on a Slot Machine from a rather suspicious provider. The return was around 70% RTP, nothing unusual — pretty standard. Since the balance was small (about €17) and the provider seemed a bit shady, I obviously decided not to make any deposit.

After that, I spent about a week without checking my email, and when I finally did, I found around 20 automated messages from these people.

I tried to unsubscribe both through their website and via email, but they kept sending spam anyway.

Today, I went to their Live Chat to give them the kind of warning they fear the most. Obviously, if I ever report this company, it won’t be to whoever gave them their license — it’ll be to authorities that actually investigate and take action.

Their reaction was immediate: they disabled the chat without even replying.

So here’s my warning:
If I receive one more email from the domain @hotlinecasino.com, I’ll feel fully entitled to rally a large community to legally flood their inboxes, including those of the other white-label brands belonging to the same group.
  • It operates illegally in countries where it's not allowed (Portugal).
  • "Unsubscribe" doesn't work.
• 1 year ago
After the tempting offer of 'no deposit', it was then said that you had to make a deposit first, then you had to meet the turnover requirement, and then the bonus would be available. This is not immediately apparent. There was nothing about it in the advertisement. So it was a pure marketing strategy lie. You also win almost 200 euros with the bonus, which suggests that you lose a lot of money before you get the 'no deposit' credit. But that is not even my reason for writing here. It is the cheeky customer service. Because when I mentioned this, I was told that I couldn't read and that it wasn't their problem. Finally, I was given a great tip: I should learn to read. That's not possible at all.
  • cheeky customer service
  • Marketing strategy
• 2 years ago
I won on this casino 700zl and wanted to withdraw. They add 15xwager and changed it into bonus cash because my husband have account on this casino too. They also delete my husband's account. Avoid this casino !! Cheaters!!
  • Cheaers
  • Avoid ths casino
• 2 years ago
The bonus amount won from free spins is available after deposit. Extremely misleading information from the casino.
• 2 years ago
Unfair behavior towards the newcomers. Good example that someone who saves money and denies him the payout because there is a rule that no newbie can know: Four bonus payments were triggered and I immediately suspected fraud because I deposited money in their company and I myself at whose expense my payment would be glossed over at their expense. Really rude and to be damned. The system has the task of pointing out to newcomers that four bonus payments are forbidden and don't even let it come to that. What are developers for?

Best regards

Claudia
  • At the beginning, when you deposit very friendly of course XD
  • communication, even if very much against his own customers
  • Just very much against the player and for the house, which is actually a business disaster.
• 3 years ago
Don’t play here, no responsible gaming tools. Support can’t reachable. If you make a complaint they will change the terms.
  • None none none
  • Slots are manipulated
  • Fake games
  • Self exclusion not available
  • Check their complaints before register
  • After told my addiction I lost 2000$.
  • Reopen the player accounts after inform addiction
  • 1668/jaz never favour of the player under any circumstances
  • Don’t play this license ever again
  • Robbers and stealing
• 3 years ago
Scam Casino. If you play with a bonus here, which is of course offered, you also wager and the payout is cancelled. You may not actually use bonus. Write that under bonus abuse Hääää?? Is it offered? Shows again how Russian casinos or operators cheat. You can't do anything else. Really avoid playing here at any time no money is paid out!
  • Likes to cancel payout allegedly bonus abuse does not exist
  • RTP low
  • Slots are manipulated
  • Support underground difficult to reach
  • Little selection of slots most are supposedly blocked for my country elsewhere it works without any problems
  • Payout options too few
  • Winning in the tournament requires high wager before cashing out
• 4 years ago
NEVER PLAY HERE! Their machines are treated so that the RTP is VERY LOW, in addition there are some false ones. Stay away from the WOT NV CASINOS. In addition, if you complain, they delete your account so you can not cause problems. Abusive bonuses and when you win they put you in many problems, do not play under any circumstances.
  • FAKE SLOTS AND VERY LOW RTP
  • You can't complain or your account will be deleted.
• 4 years ago
Dishonest, rude and deceitful. Don't deposit even 1 cent there.
Safety Index explained

Safety Index of Hotline Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Hotline Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average6.6/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

  • Detection of some betting techniques while wagering bonuses may result in confiscated winnings
    T&C copied from the casino's website (in English):
    Why we find the bolded part of the rule unfair
    Read more
  • Claiming one too many bonuses may be seen as a T&C violation
    T&C copied from the casino's website (in English):
    Read more

Complaints about Hotline Casino and related casinos

(19)
19All3Opened5Unresolved1Resolved10Rejected

Complaints directly about Hotline Casino

Show more complaints (+9)
Discussion

Hotline Casino Discussion

Discuss anything related to Hotline Casino with other players, share your opinion, or get answers to your questions.

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Payment methods

Hotline Casino payment methods

SkrillNetellerPaysafeCardVISAMastercardMultibancoNeosurfBoleto BancárioBitcoin (BTC)Online bank transferApplePayJetonSolana (SOL)Dai (DAI)Shiba Inu (SHIB)Binance PayBank of IrelandToncoin (TON)JetonbankeZeeWalletMiFinityPaySeraInteracING BankRevolutSEB BankUBBKlarnablikMayaGCashVolksbankAllied Irish Banks (AIB)Ulster BankUniCredit BankBanco do BrasilBradescoItaúBanco BanrisulPIXPicPayWertBanxaTether (USDT)Dogecoin (DOGE)SEPAUnified Payments Interface (UPI)PhonePeMoonPayJeton CashMuchBetterPiastrixKvitumEthereum (ETH)Bitcoin Cash (BCH)Cardano (ADA)Litecoin (LTC)Ripple (XRP)Tron (TRX)Google PayCashtoCodeInterac e-TransferIMPS

Currencies

USD, EUR, PLN
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