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EnergyCasino Review
Doesn't accept players from Virginia
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (34)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • SOFORT Überweisung
  • PayPal
Withdrawal limits
 per month
€150,000
 per day
€5,000
Probe Investments Limited
2013
> $5,000,000
OverviewBonusesUser reviews138Safety Index explainedDiscussion16Payment methods34
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EnergyCasino Review

We've thoroughly reviewed EnergyCasino and gave it a High Safety Index, which means it's a great casino to play at. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors. So, if you were ever wondering whether this casino is safe and legit or a scam, read the full review below to learn more.

According to our research and estimates, EnergyCasino is one of the biggest online casinos with huge revenue and number of players. The revenue of a casino is an important factor, as bigger casinos shouldn't have any issues paying out big wins, while smaller casinos could potentially struggle if you manage to win really big.

We currently have 5 complaints about this casino in our database. Because of these complaints, we've given this casino 36 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

There are also some unfair Bonus Terms and Conditions, which might cause you issues if you decide to take advantage of the casino's bonuses or promotions. Because of this, we advise you to look for a casino with fair rules or at least pay special attention to this casino's Terms and Conditions if you decide to play at it.

Based on all of the information mentioned in this review, we can conclusively say that EnergyCasino is a very good online casino. You can expect to be treated well and have an enjoyable experience if you choose to play at it.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (34)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • SOFORT Überweisung
  • PayPal
Withdrawal limits
 per month
€150,000
 per day
€5,000

Games
Show all

Slots
Roulette
Blackjack
No betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
No eSports betting
Crash games

Language options

English website
All languages (11)
English customer support
All languages (6)
English live chat
All languages (6)

Game providers
Show all (54)

  • NetEnt
  • Nolimit City
  • Pragmatic Play
  • ELK Studios
  • Big Time Gaming
  • Eyecon
  • Evolution Gaming
  • Red Tiger Gaming

Positives

  • High withdrawal limit
  • Live dealer games are available
  • Huge selection of games
  • Popular progressive jackpot slots

Negatives

  • Customer support not available 24/7

Interesting facts

  • Medium sized casino popular in Europe
  • Players from Japan must be at least 20 years old to be able to play at this casino
Author & Guarantor: Adam Maclean Last updated: 03 Oct 2023 Anything incorrect or missing? Let me know
Casino Bonuses

EnergyCasino bonuses

Browse all bonuses offered by EnergyCasino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews (138)

User reviews of EnergyCasino

This is a place to share experience with EnergyCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Good

Rated by 138 users

Very positivePositiveNeutralNegativeVery negative

Do you have any experience with this casino?

Write a review

Casino Guru

We want players to understand gambling.

• 10 months ago
worst
almost 4 days to reflect deposit since you paid via bank transfer
  • too slow to reflect deposit
  • about 1 month to withdraw money
• 10 months ago
They say that I duplicated my account and that doesn't make sense because my documents are all approved by them, how can I have two accounts like that?
• 11 months ago
Be careful with this casino, you will deposit several times, you will never win, when you win, they will say that you violated the terms so as not to pay. Since they do not block the betting values.
  • They do not advise the amount of bet values
  • They use unfair terms of betting values to not pay
  • cancel your winnings
• 1 year ago
Lots of interesting promotions that change all the time. Cool Advent Calendar in December. There's a lot going on on the site. There are Blik payments, which is very convenient in PL. Nice loyalty program.
  • Big casino
  • A large offer of providers
  • A variety of promotions
  • website is not available without VPN :(
  • Mobile application only in the form of a shortcut, there is no real app
• 1 year ago
Bonus not reflected. I can't chat. No reply to my email.
  • I can't chat chat that won't reflect the bonus bonus. Can not.
  • E-mail E-mail reply reply is slow but late (no)
• 1 year ago
100 Euro deposit - and ZERO EURO withdrawable balance because of bonus - a bottomless CHEERNESS. 10 Energy Spins are then offered with a deposit of EUR 100, and after the deposit the offer is no longer available! 😂
• 1 year ago
Inadmissible, for two months I played in the casino, I put in several times an amount of €100 and I won several times, I took out the money I won without any problem but with a small delay. For a while I had little profits and decided to take a break for a month, after that month I tried to enter the casino but I was banned because suddenly my country was not accepted. It probably bothered them that I won about €2,000 and deposited about €1,200
  • No fake rtp
  • Bad slot environment, slow withdrawal, slow response when opening games
EnergyCasino
Hey Giannistu400,

First of all, congratulations on your big win.

We appreciate your honest input and we will apply our best to keep improving every day.

Regards,

EnergyCasino
• 1 year ago
Kinda meh... Idk but Ive never been this unlucky before. Receiving the Bonus was no problem, but then I went into a slot and didnt even receive a bonus after well over a thousand spins.
  • Fast Support
  • Odds feel kinda bad for the player
• 1 year ago
Perfect Casino. verification no problem. Get good profit. Money is already in my account.
Happiness is still happiness.
  • verification
  • payout fast
  • game selection
  • Responsible Gaming
  • Customer support via email
  • Withdrawal Limits
EnergyCasino
Hey Elias,

Thanks for your sincere feedback.

Glad to hear you were able to receive your winnings without any irregularities and we hope you keep enjoying our platform.

Best wishes,

EnergyCasino
• 1 year ago
Scam !

Opened an account yesterday without any issues, deposited 750 GBP without any issues, hit the jackpot on Temple Tumble 2 and when I wanted to withdraw suddenly they tell me I have another account and my winnings have been cancelled. Never seen such fraudulent behavior. Had to file a complaint through Casino Guru.

Advice for gamblers - stay away from Energy, as long as you keep losing, everything seems fine, when you start winning, it's a different story
  • Won't let you withdraw your winnings
• 1 year ago
Good customer service. Promotions and bonuses are quite good!
  • Good number of promotions
  • Money is right on time
EnergyCasino
Dear player,

Thank you for taking the time you leave your feedback.

We will pass it on to the relevant department and keep striving for optimal customer experience.

EnergyCasino
• 1 year ago
Very good casino with incredible customer service.
• 2 years ago
Great casino , fast payout and good selection of slots
  • Fast payout
  • Reputable casino
  • slot selection
  • Fast verification
  • Nothing so far
• 2 years ago
Top casino I like to play here
  • Good games
  • Friendly support
  • Many payment methods
  • Nothing yet
EnergyCasino
Hi Sebbomd,

Thank you for your positive 5-star rating!

We are delighted to receive such feedback by which we only orient ourselves and strive for maximum player satisfaction.

Have a wonderful day,

Marco
• 2 years ago
I signed up and made my first deposit and the money was instantly sent to Energy Casino, it's not over 27 hours and they have yet to credit me my money. When I contacted customer support they told me it could take up to 24 hrs, then they tell me they are experiencing technical issues on their end but still no money credited to me. Now customer support isn't even online and they won't respond to my emails. I have NEVER waited this long for a casino to credit my money they took from me
  • customer support
EnergyCasino
Hi Petey,

We apologize you had to go through such a bad experience. Usually deposits are credited instantly and delays rarely occur.

Yet to avoid this scenario from happening again, for this case and future instances, please send an email to support@energycasino.com (in case live chat is not available) and mention you were in touch with the casino rep from this forum. Like this we can effectively identify your account and assess what went wrong with your deposit.

Best regards,

EnergyCasino rep

Safety Index explained

Safety Index of EnergyCasino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of EnergyCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.9/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Unfair terms and conditions

  • This casino forbids certain betting patterns or strategies (even when playing without a bonus), but we have not witnessed this rule being used against players yet.

Complaints about EnergyCasino and related casinos (22)

22All1Opened5Not solved3Solved13Rejected

Complaints directly about EnergyCasino

Show more complaints (+12)
Discussion

EnergyCasino Discussion

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